Convertible Top Will Not Go Down...

[392lightning]

I unlock the top and press the down button. All the windows go down and the top starts to go down but only lifts up 3-4 inches or so. It goes back in the lock position just fine. I checked the 20A fuses (15 & 17) for each motor. They both checked ok. Tried a search online and found nothing. I have a appointment at the stealership Tuesday July 5th in the morning.
Has anyone experienced this problem yet??

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[Johnnybee]

Someone on another forum had an issue with their top operation and they were getting the latch replaced. I presume there is some sensor built into it. I would suggest that you try holding the button down and simultaneously wiggle the latch handle around a bit. If the top moves more than your stated 3" or so, you've probably got your answer.

 

[392lightning]

I will give that a try. I assumed the top would not try and go through the sequence if the system thought the top was latched closed.
Thank you!!

 

[392lightning]

So I inspected the latch and wiggled it around a bit. Still had the same issue with the top not doing down. When the top raises I noticed that the passenger side is raising slightly more than the drivers side. That make me think there is an issue with the drivers side motor. So I removed the rear seat bottom along with the side panels to gain access to the motor. While pushing the down button I used a socket to tap on the motor housing. I repeated this and the top started to work and go down. I cycled the top up and down several times. It looks like it is working normally at this time. The motor has an 8 wire plug connection. So I would assume the motor is a stepper type. If I unplug the connector to the motor the top does not even try to move (FYI). I will order a new motor to have just in case this acts up again. The part number is (FR3B-76533A24 AD). Dealer price is over $500, I see Tasca has em at $337. I hope this helps someone in the future.

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