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Mscratch

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I have always loved their informative installation videos and everything I've ordered shows up rapidly and in good condition. This is great until you have a problem, I ordered new Clear taillights from them and washed the car for the first time in a couple of weeks after the install. The car is a garage queen and only comes out on the weekends when its nor raining. Almost immediately the left taillight had moisture in it. I have left several emails, made numerous phone calls and nothing. This place is horrible when there is a problem. This may be the last purchase I ever make from them. You have to provide customer service for what you sell. I have even tried calling the order line and no answer and no call back, don't know how they stay in business.
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lacanteen

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Mscratch

Mscratch

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Jomama

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I have always loved their informative installation videos and everything I've ordered shows up rapidly and in good condition. This is great until you have a problem, I ordered new Clear taillights from them and washed the car for the first time in a couple of weeks after the install. The car is a garage queen and only comes out on the weekends when its nor raining. Almost immediately the left taillight had moisture in it. I have left several emails, made numerous phone calls and nothing. This place is horrible when there is a problem. This may be the last purchase I ever make from them. You have to provide customer service for what you sell. I have even tried calling the order line and no answer and no call back, don't know how they stay in business.
Agreed, I received an item from them that was broken. I called many times and also emailed. Absolutely no response. I will never order from again. The are the worst at customer service.
 

Cheatham

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Dam I placed an order with them today before I seen this, hopefully all is well
 
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Mscratch

Mscratch

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Dam I placed an order with them today before I seen this, hopefully all is well
I just ordered and received the MMD front end splitter a couple of weeks ago after the taillight order. Like I said if you order something they are great! You get it fast and in good condition. If you have a problem they are a ghost. The fact that I have ordered stuff after the taillights and got it pretty quick, tells me that they are intentionally not responding.
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