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GT 550

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TLDR: Prices have raised the value of sum insured for market and agreed value, make sure yours is up to date to mitigate against write-off action in the case of a minor bingle.

Hi folks, given car prices at the moment it might be worth checking what your cars - all of them - are insured for. A friend who's OCD about such things recently found out the hard way that his pristine SV08 HSV Senator was significantly underinsured and this nearly resulted in the car being written off. Said friend was insured for $42k which was max agreed value from the insurer at the time of renewal in 2020, noting agreed value is higher than market value.

In 2021 he's driving home from a workshop with a newly built forged engine - his first drive in 4 months - and gets rear ended in a chain collision involving 4 cars. The driver of the Mito van that started it all was completely uninsured ie not even 3rd party. The damage to the Senator appeared minor in that the boot lid could still be shut and from a distance most people may not even have spotted damage.

The assessment from his trusted long-time panel shop was that the bootlid, beaver panel, rear bar, boot lid, and spare tyre well needed repair or replacement and then obviously the paint needed blending from the rear forward. Total cost $32k. Said friend thinks he's in the clear but the law - in NSW at least - states that if the cost of repair plus the estimated price at salvage auction exceeds the sum insured the insurer may deem the car a total loss. So if 30k repairs plus the value of a salvaged pristine SV08 Senator (a stock LS3 alone is 10k) exceeds 42k (likely) the car probably gets written off. An enquiry to the insurer as to what they deem the current market value to be reveals it's $60k and agreed would stretch to $65k. By some freak of nature the auction value estimate was 10k so the repairs went ahead but many bullets were sweated.

The reverse is also true in the case of 08-12 C63 AMG cars which seem to be gripped by price madness. A good car 12 months ago was lucky to break high $40k but dog eared examples are currently advertised for high $50s. Insurers are only going to mid $40k agreed value. Bear in mind that Mercs are stupidly expensive to repair and a C63 of this vintage has to be assumed to need $20k for mechanical repairs irrespective of the life it's led. Suddenly it's a major liability that's almost certain to be written off in the event of a minor bingle and probably after you just spent the 20k.

And finally there's also the matter of say the 4 year old Mazda 3 grocery getter or work ute in the driveway that's insured at 2020/21 values and gets written off; it might cost a lot more than you think to replace it even with an identical car.

Apologies for the lengthy post, hope this helps someone avoid the pitfall of being underinsured.
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shobotan

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You make some good points there. I had to have the agreed value on my 180SX upped significantly after the recent price increases of JDM cars for the reason you mentioned. Under the original insured value it wouldn't have taken much damage for the insurer to write it off.

The insurance for my Mustang is due in a few weeks, currently insured at an agreed value and I'm considering moving to market value given that it would possibly be a higher value in the current used vehicle market. Whilst the insurer would be pointing out this would only be a factor in a write off/stolen situation I think it remains worthy of consideration. Likely it would come with an increased premium.
 
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Dingo

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My new GT is insured with GIO on a "Lifetime New Car Replacement", which I beleive is good for 5 years.
 
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GT 550

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I'm considering moving to market value given that it would possibly be a higher value in the current used vehicle market
Agreed will almost always be higher than market unless there's something odd like extensive pre-existing damage.
 

StigyAus

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My new GT is insured with GIO on a "Lifetime New Car Replacement", which I beleive is good for 5 years.
Be really careful on these, and read the PDS front to back, then re-read the applicable sections 10 times.
New vehicle replacement policies sometimes translate to : new vehicle if we can get one super cheap due to our huge buying power with dealers, but if we can’t then we’ll just pay you out at used market value. Sometimes pays to still have an agreed value, even when it says new car replacement.
 

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shobotan

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It seems that the term "market value" from an insurer's perspective has nothing to do with the market at all. In the event of a claim, the insurer decides what the vehicle is worth based on kms, condition, accessories. I don't see any reference to market values in the fine print so I'll be sticking with an "agreed value".
 

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It seems that the term "market value" from an insurer's perspective has nothing to do with the market at all. In the event of a claim, the insurer decides what the vehicle is worth based on kms, condition, accessories. I don't see any reference to market values in the fine print so I'll be sticking with an "agreed value".
My policy with RACQ is coming up for renewal soon so yesterday I phoned them to check on how they determine market value which my car has. They said they check around the current used car market for vehicles with the same age, options and milage and base the payout on that. That would have to be fair.
I also quizzed them on what modifications need to be declared. Appearance things like stripes and stick on bits are fine. They said my X pipe and suspension stiffening was fine. Just if I lowered it, tuned it and like it would need to be declared. I think that with what I have done to my car I should be good in the case of a claim.
 
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GT 550

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'Market value' is fixed and determined at the time the policy is accepted, not after a claim is made. The problem arises when the insurer's assessment of market value, which may be consistent with the market at the time of accepting the policy, becomes outdated because they haven't reviewed the actual market which has changed quickly for reasons like we're currently seeing. Say your $X agreed market value car in 2018 increases in the real market by 10k in 12mths and gets written off in 2019, you still get only $X and you're 10k short of buying one like it.
 

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'Market value' is fixed and determined at the time the policy is accepted, not after a claim is made. The problem arises when the insurer's assessment of market value, which may be consistent with the market at the time of accepting the policy, becomes outdated because they haven't reviewed the actual market which has changed quickly for reasons like we're currently seeing. Say your $X agreed market value car in 2018 increases in the real market by 10k in 12mths and gets written off in 2019, you still get only $X and you're 10k short of buying one like it.
Well that is not what RACQ told me yesterday. We were not discussing agreed value. Perhaps other insurers do it differently.
 
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GT 550

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So RACQ determine market value at the time of the claim?
 

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PKs

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It seems that the term "market value" from an insurer's perspective has nothing to do with the market at all. In the event of a claim, the insurer decides what the vehicle is worth based on kms, condition, accessories. I don't see any reference to market values in the fine print so I'll be sticking with an "agreed value".
As my insurance is coming up for renewal their PDS is handy. Under the section for "words with special meanings" market value is described as "the value of the vehicle at the time of the incident as determined by us by checking again values of similar vehicles in your local market, taking into account the age and condition of your vehicle and the kilometres it has travelled. The market value does not include stamp duty, warranty costs, transfer fees, registration costs or dealer charges."
So going by the high used car values at the moment all would be good for a fair payout. Or give me a brand new one if that is cheaper!
 
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GT 550

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Well then...I stand corrected in the case of RACQ! To be safe I'd be asking them exactly how they make their determination - there will be a process that could be formulaic - and how they treat random market fluctuations driven by who knows what ie do they simply look at it as a temporary thing and deduct a certain % for what they deem exaggerated asking prices or do they accept it.

I don't actually distrust insurers it's just that while the move to plain English PDSs was good it's sometimes not as plain as it seems when they use words like 'as determined by us'.
 

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Guys "Market value" is usually determined by REDBOOK value, it seems to be dealer and Insurers bible for valuations.....
 
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GT 550

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Scary. RB is usually way out of touch.
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