Can you track your order without the VIN?

[Nickyweg]

So I recently placed an order a few weeks ago but do not have a VIN. The main tracker shows that it needs a VIN. Is there a place to track it without the VIN?

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[Farkel]

So I recently placed an order a few weeks ago but do not have a VIN. The main tracker shows that it needs a VIN. Is there a place to track it without the VIN?

If you have a DORA, which your dealer can provide, it should have the dealer number and order number. Send an email to [email protected] with those numbers and tell him that you would like the current status of your order. Be sure to include that it's an order for a new Mustang, not a parts order. Not sure if this will work if yours is not a Performance Pack car... Otherwise, I would suggest you have a talk with your salesperson.

 

[Nickyweg]

If you have a DORA, which your dealer can provide, it should have the dealer number and order number. Send an email to [email protected] with those numbers and tell him that you would like the current status of your order. Be sure to include that it's an order for a new Mustang, not a parts order. Not sure if this will work if yours is not a Performance Pack car... Otherwise, I would suggest you have a talk with your salesperson.

Who is that email for? It’s not PP so I’m wondering if it won’t work

 

[Farkel]

Who is that email for? It’s not PP so I’m wondering if it won’t work

If it's not PP, I wouldn't count on it working, but it might be worth a try.

That email address is a guy named Anthony. He responds when you use the address provided on the Ford Performance site for questions about orders.

 

[RKRZ]

If you have a DORA, which your dealer can provide, it should have the dealer number and order number. Send an email to [email protected] with those numbers and tell him that you would like the current status of your order. Be sure to include that it's an order for a new Mustang, not a parts order. Not sure if this will work if yours is not a Performance Pack car... Otherwise, I would suggest you have a talk with your salesperson.

Thanks for this. Placed my order at the dealership mid May. Was told now it was still unscheduled at this time and to try again in 1-2 weeks. Crazy how fast things progressed for you though.

 

[Farkel]

Thanks for this. Placed my order at the dealership mid May. Was told now it was still unscheduled at this time and to try again in 1-2 weeks. Crazy how fast things progressed for you though.

I do feel lucky; I was not expecting it to go so quickly. FWIW - mine shows as a special order (green window sticker). Maybe yours has to do with your dealer's allocation, or maybe it's because you're up in the Great White North...

 

[RKRZ]

I do feel lucky; I was not expecting it to go so quickly. FWIW - mine shows as a special order (green window sticker). Maybe yours has to do with your dealer's allocation, or maybe it's because you're up in the Great White North...

Just inquired again and got confirmation that a VIN has been assigned (and that I should chase my dealership for that), and that the order is scheduled for production for the week of July 27.

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