Amazing Customer Service from Steeda

Discussion in 'Seller / Vendor Reviews and Feedback' started by irmoviper, Mar 25, 2020.

  1. irmoviper

    irmoviper Well-Known Member

    First Name:
    Ryan
    Vehicle(s):
    2018 Mustang GT Premium
    Joined:
    Mar 11, 2019
    Location:
    Argyle, TX
    Posts:
    100
    Likes Received:
    18
    Occupation:
    Train Dispatcher and Photographer
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    Item - https://www.steeda.com/steeda-555-8151-s550-billet-rear-shock-mount
    I had bought these billet rear upper mounts to install KW3 Coilovers on my 18 GT. During the process I realized the bottom misalignment spacer wouldn't work as it didn't slide over the non removable spacer already on the coilover (even though the kit said it would work. Attempted without the bottom spacer and it had roughly 1/4" of play. I took several photos then called steeda. 20 min phone conversation regarding my situation and an email from the product design team on a spacer that will fit WITHIN AN HOUR. That product shipped out today. I am beyond impressed with Steeda for caring for their customers. I had mentioned to them that I bought them from a forum member and not directly from them and it didn't matter, they wanted to take care of me. [​IMG]Great job Steeda!

     
    SteedaTech and Dare2goBare like this.
  2. Dare2goBare

    Dare2goBare Well-Known Member

    Vehicle(s):
    2017 GT PP Ruby Red Metallic
    Joined:
    Nov 4, 2017
    Location:
    North of the 49th BC Canada
    Posts:
    228
    Likes Received:
    300
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    All my dealings with Steeda have been 110% Plus! Great products, " SES " LOL...... Super Excellent Support! :thumbsup:
     
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