absolutely incredible!

[FordService]

So being that I was so frustrated with not receiving a vin I began searching inventory for cars with the same options as what I ordered..I found one and only one in my area with a vin...i quickly checked Cotus to find its location. .I thought I was seeing things when I saw it was allocated to the same dealer that I ordered from...i immediately called them and started to explain my findings, the owner stopped me in mid sentence and said you have been so patient with this that the last time you called us in July we ordered your exact car as stock and we where going to surprise you!! I am over the moon right now...the car is due in with in the next 10-12 days...i really can't believe it!!! I almost think I may be delusional! But it's true!!!! I haven't been this happy about somthing in a long time !

That is completely awesome, StangBANG!!! :clap2::clap2::clap2:

I'd like to document this internally. If interested in doing so, please send me a PM with your full name and phone number.

Dude, that's a damn good dealer... who are you dealing with? That kind of customer service should be recognized.

Congrats bro. Very cool dealer. Glad to see it.

That is excellent. This is worthy of a big "attaboy". Maybe Tricia and Rachel (FordService) should be notified. Good for you!

That is what you call an AWESOME dealer!!! Congrats man!! Will be the longest 10-12 day wait, but SOOOO worth it.

Awesome dealer and congrats

I agree; this dealer delivered some great customer service!

Rachel

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[Sal JC]

Holy crap that's great. You should also buy the second one when it comes in this way you'll have a spare..

 

[franklin9150]

Wow, that is truly an awesome dealer. That is the epitome of top notch customer service. Kudos to thm and congrats to you!

 

[DarkHorse850]

This is awesome...!!

 

[Patrick S]

incredible. absolutely incredible.

 

[Drazen96]

Now if only ford itself would have done something like this. People who have waited the longest are still waiting and watching others get their cars

 

[StangBANG]

Absolutely. .I was one of those guys ordered may 27th! StI'll had nothing....until today!

 

[Mustangchief]

Absolutely. .I was one of those guys ordered may 27th! StI'll had nothing....until today!

That is awesome, just goes to show that some really care about their customers and just don't give it lip service. :ford:

 

[Papaya]

Wow, that is truly an awesome dealer. That is the epitome of top notch customer service. Kudos to thm and congrats to you!

:ford:

 

[Drazen96]

Absolutely. .I was one of those guys ordered may 27th! StI'll had nothing....until today!

May 20th 10:15 am est. still waiting and watching people get cars for 3 weeks now

 

[humster21]

Very Awesome! :ford:

 

[T8stang]

So being that I was so frustrated with not receiving a vin I began searching inventory for cars with the same options as what I ordered..I found one and only one in my area with a vin...i quickly checked Cotus to find its location. .I thought I was seeing things when I saw it was allocated to the same dealer that I ordered from...i immediately called them and started to explain my findings, the owner stopped me in mid sentence and said you have been so patient with this that the last time you called us in July we ordered your exact car as stock and we where going to surprise you!! I am over the moon right now...the car is due in with in the next 10-12 days...i really can't believe it!!! I almost think I may be delusional! But it's true!!!! I haven't been this happy about somthing in a long time !

Same thing happened to me! Dealerships arent so bad after all. Only difference with mine is that it has the enhanced security package. It should be here by 11/18.

 

[StangBANG]

I still have a stiff one. Lol...guys who are waiting I feel you.. i hope you all get your cars ASAP!

 

[Josh Painter]

Now THAT's customer service!

 

[Husker]

Kind of reminds me of early returning serviceman surprising a loved one freaking cool!

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