I hate seeing this in the industry. We've ran into the same kind of companies in the past, I wish there was a way to eliminate all of the places like this. I hope you get it sorted out soon BMR Tech.
You've got a pretty wide array of adjustment. Jeremiah apex15stangPP, has been our test mule in design and on the track. I'll have him post up his alignment specs that he's been throughout having them on the car.
I haven't drove one of the new cars with their shifter in it but I've had them in three of my other Mustangs and they were great. Hands down, shifter I've ever used.