I agree with EFI. I know some people hate touches washes, but I have found them invaluable in the winter to be able to wash the underside of my car to also get rid of salt buildup. This summer I finally added an outdoor hot water spigot so I can now do that myself.
That is too bad. I have never dealt with any of their other sales people and I would never use them for service. I have a friend who works for Autotrader who recommended Enio and that is who I dealt with for my wife explorer so I gave him a call when I wanted a mustang and he found what I wanted...