There might be light at the end of the tunnel. Received an email from Ford Customer Service saying that they have decided to escalate my case to highest priority. They have sent my concern to dealer along to Regional Ford Representative. The Regional Representative is to contact me ASAP to...
Been doing some calls. Cheapest LE I can find is for $2,500 above MSRP (not built yet) or $5,000 for one that I can get early December. The dealer that asked $2,500 is willing to do a refundable deposit. Just waiting for the written out-the-door price from Sales Manager. The one asking for...
Another update... Received a text message at 8:08am from sales man saying that both him and an associate sales manager are working with the "big boss". He asked me to be patient.
I told him that I was very disappointed with what happened and that I feel I was taken advantage off. He then...
I doubt they will honor their deal. They will most likely stay at $5,000 over MSRP. A letter will be sent out to dealer today via fax and certified mail detailing what has happened since May 20, 2014 (when I ordered car) through yesterday and what remedy I am seeking at this time as...
Just got a text message from salesman saying that they want to make this right and they are trying to work out a deal with another sales manager. He said that he should have an answer no later than Monday.
My attorney stated that this could take a long time and a lot of money since this...
It is not worth $10,000 for me to get an LE. I aactuallyhad an order for an LE through another dealer at $5k above MSRP. Earnhardt Ford offered MSRP, in wwriting, reason as to why I went with them and cancelled the other order. This could cost me some money but, such a shady behavior from a...
Have all the emails, multiple log calls, etc. In the end, I will be proceeding against the dealer. Now, my attorney just told me to be prepared since, when it is all said and done, the car will most likely be sold to someone else by the time the process is done and I will not get to have a 50th.
They asked to refund my deposit. I declined. They said that I can have my attorney talk with theirs. The sales manager literally said, it is going to become a he said/she said type of deal. That he does not care that we had a price agreement since he will not sell the car below $5,000 above...
So, here we go. Am at the dealer... They want me to pay an ADM. Showed emails, deposit, cashier's check. General Manager is saying that he was not the one that made the deal... Let's see what ends up happening.
Should be at the dealer at about noon Arizona time.
I will be paying the car with a Cashier's check from by bank. The dealer knows I will be paying cash for the car. Amount of check is MSRP of car since that is what we had agreed upon when I made the order for my 50th. I gave them a...
I'm hoping that the car is not sitting in the showroom. I had asked to be called immediately once the car arrived to the dealer. They had promised that I was going to pick it up as soon as they had done the inspection.
Something seems odd... Turns out that I know someone who works for the transport company. Just told him about the car getting to the dealer today. He told me that the car was delivered to the dealer on Monday. I will be going to the dealer tomorrow and find out what is going on.
He asked me to be at dealer on Saturday first thing in the morning. Unfortunately, might have to wait until the afternoon due to having some things I need to attend to.
So, just got a call from my salesman saying that the car just arrived to the dealer. He is saying that they have to go through the inspection process and it will not be ready until Saturday. Does that sounds right?