Thanks for the education. I truly didn't know how corporate America was structured until you set me straight. Sarcasm fully intended!
Just to retort in kind, I am not seeking a board member nor a C level executive ( hmm what is that? Scarcasm fully intended). I am seeking a professional...
I respectfully disagree with almost everything you wrote. Do you have specific insight into what Tricia's exact role is? If so, how so?
Customer Service is self defining, and the answers so far have not been forthright at all.
I understand the desire to take things down a notch, but we Do...
Here is my update.
I have PM'd Tricia several times and have been very disappointed in her response folks. There seems to be a circling of the wagons at corporate and pushing me back to my dealership for answers they can't provide.
My last request included her to provide a direct phone number...
I am sorry that I opened up this rats nest of Challenger vs. Mustang option. Let's not debate companies QC though as Ford would not look very good as a whole right now. Just look up the recent past of F150 issues, along with the 2013 Escape which I have personal knowledge on.
If we all took...
Yes, Magnetic does rock Tony! I will try, but if by chance I see a scat pack on a lot I may just take it for a spin also. I have always backed Ford quality in the past. These Mustang issues along with my wife's double digit recalls on her 2013 Escape just add to my waver a bit.
Let me clarify a bit my position :
I would contend all of us on this forum are Mustang enthusiasts with varying degrees of knowledge and previous ownership of these vehicles. Most also have followed with keen interest for well over a year since first renderings and rumors were posted. We knew...
With all due respect, please don't school me on 4 points that have zero to do with me or my order or why I am pissed at this debacle. You are making assumptions that in my specific case are not accurate at all.
I probably won't know more until next week. The dealership rep is the person who offered the priority 01to my dealership after telling of first car's destruction and will " pick up the order" Wednesday ( if I understood it all correctly) and change it from submitted 10 ( was told the...
Back in the game...Hoping the game is one of leapfrog. My dealership still wasn't given a reason for the destruction but curiously couldn't order mine with 20" rims second time around?? ... That actually works out better for me changing to foundry for Chicago winter delivery. The twenties sure...
Thanks for the support and suggestions. Just got off the phone with the GSM. He is resubmitting as priority 01 but doubt I will see it before December.
One last favor. Anybody have Tricia's email address. I looked and am too frazzled to be able to find it.
Thanks in advance.
I must have been really bad
So I haven't posted for a while. My vehicle was one of the very first if not first to finish production and thought would soon follow Terminators to my dealership. Well just got a call from my dealership with the perverbial kick in the nuts call. Ford is asking for...