spoke with "customer service" again today for the 5th time, every business day since wednesday. My vehicle was damaged in transit. My concern was not only finding the extent of the damage but that I would not have been informed had i not seen the source code. The rep confirmed this. He actually...
My status- "lastCompletedStatus": { "status": "Vehicle Damaged - TBD" , "primaryStatus": "In Transit"
I called Ford on thursday and got absolutely no where with them, (i had more info then they did). I called back on friday and explained that I was very disappointed in this process, the lack...
the hardest part would be giving up the manual for the auto. Go check it out when it arrives. you likely dont have a real life reference to gauge whether you like the wheels and seats that you ordered better. You may find you really like what you see. Test out the paddle shifters see how they...
Has anyone who has had to reorder been given any time frame whatsoever? Or is it the 8-10 week lead time that was posted on another thread? Is there any priority given to those that were effected by these issues?
I bought my 03 mustang daily driver stick even though prior to that car i had never driven manual. I ordered a 2015 manual. I don't think you'll regret it. Tbh I can't even explain why, I cant say I've ever felt ive had an advantage or a benefit with it aside from it just being plain fun.
Anyone with damaged or undeliverable considering changing their order the 2nd time around? It is like a 2nd chance for anyone who may have had any doubt. I haven't had to reorder yet but I can see its coming. I almost feel like it's fate telling me to go gt instead of the ecoboost.
1FA6P8THXF5304573. Damaged don't know if I'll have to reorder. Dealer hasn't responded to me yet. I was told when I called fords customers service for the 3rd time that they'd be escalating my case and would call me back by 8 PM Monday
She legit asked "how do you know all of this?" I explained cotus and and all that and had to go through c as in Charlie, o as in ocean... etc. Nice girl but do they really not know their own website? And it's beta and all that but cmon.
I called ford corporate. They didn't have any info. The girl I spoke with says they're not able to escalate the case until the original eta date (10/16) has arrived. Theyre no longer showing an eta date. My dealer didn't pick up. I'm going crazy here.
So my order went from in transit to Awaiting shipment (backwards I know) ford service says in transit but when I view source I now see this....
1FA6P8THXF5304573