I have the app and regularly use it to keep an eye on the car and start it every now and then.
Yes...click account at the bottom right then click FordPass Rewards and it will show you your rewards. Now if you haven't gone to the link I posted and entered it into Fords database your rewards may not show upI have the app and regularly use it to keep an eye on the car and start it every now and then.
do you know where in the app I would see points? I see nothing other than location and vehicle stats.
You had to do some steps in the first 60 days, load the app, set up and account, active the cars internal modem. There are ways to sign up if your car does not have the modem. but it was all based on 60 days and the dealer should have told you. Could maybe call ford and ask if there is anything you can do now to still get them since dealer did not inform you of this program. its 42,000 points which ford says is good for first three services I do believe.I have the app and regularly use it to keep an eye on the car and start it every now and then.
do you know where in the app I would see points? I see nothing other than location and vehicle stats.
Didn't know that thanks for posting. I'm really glad my dealership told me about it.You had to do some steps in the first 60 days, load the app, set up and account, active the cars internal modem. There are ways to sign up if your car does not have the modem. but it was all based on 60 days and the dealer should have told you. Could maybe call ford and ask if there is anything you can do now to still get them since dealer did not inform you of this program.
I called Ford today and talked to a rep in their FordPass app program for about 30 minutes. She said that the points equate to roughly half in cash so 20000 points is 100 cash and so forth. She said that since each dealership will charge different rates and fees etc that they just award points. She said the older version used to just give you straight cash rewards but they had to make some changes but I forgot the reason she said as it was a long conversation. Anyways it's a pretty neat deal. I spend thousands every year on maintenance for my vehicles at my dealership so this rewards system is going to become very valuable to me. She said I could use the points across any of my Ford vehicles which is nice. Thanks Brieebee good info.Oh and here is what those 42k points gets you for free per ford service page.
No, you would need FordPass Connect to do this. Only available in Sync 3 equipped cars with 201/401a packages.
I would send a copy of this to your local TV’s stations consumers affairs department. They love putting this kind of story on air.
No problem buddy! We're all here to learn and help when we can I know that's why I joined. Nothing like learning from other people who are interested in the same thing.
No, I'm sorry, the fault is not yours. Trust is a good trait and you should not have to apologize for it. You were taken advantage of by someone you trusted. That is flat out not acceptable. You did the right thing by writing that letter. Now stand up for yourself and go to them and get the matter resolved to "your" satisfaction. Do this and you will no longer put yourself in a position to be taken advantage of. It will also make you feel really good.
I will give the GM of the Dealership a few days to respond and will post an update here. Hopefully they have the decency to acknowledge this and offer a resolution without requiring further action.