My buddy has been waiting on the ff tune from livernois for over 2 months he even dropped off his car to them for a few days...I don't know much about tuning but If I dropped my car off at a shop and they didn't finish the work and I was still waiting weeks later I would be taking my business somewhere else
Wow, that sucks! I can see having issues and working through them and it taking some time, but it seems you have given them ample time and even gave them your car for a few days to sort it out. I never liked the fact you can't log with their tuning device, I mean you are local but how are they suppose to work through issues if you weren't local? Apparently they couldn't fix the issue and they had possession of your car, so thats not good. From some of the comments from other members it sounded like it's not a priority to them because of their current workload.
Others should want it when it's figured out cause it was awesome...when warmed up it would start only if I held the gas to the floor and it would crank a good full 5 seconds before starting and if I didn't hold the gas it wouldn't start at all and yes the problem happened from the first time I started it after filling with E85 and switching to the ff tune...it would start right up when cold...that tune was for a stock car and they were really cool about offering to remove the insert in my intake for having the starting problem and they did remove it when they had my car for the 2 days...I am not trying to bash on them I totally understand how busy they are cause they walked me through the garage and it was jam packed full of really nice cars
Agreed. Though I don't mind waiting for a better E85 blend. get the winter crap out.
Rather than going back and forth on this, we'll just stick to the basics. Yes, there was a starting issue with your specific strategy, Stang. It wasn't limited to just when the car warmed up either. We wanted to do what we could for you, as all clients. This is why we asked him to swing it by, first for a quick visit to see if it was something simple. Then after, (when we determined it wasn't going to be a quick fix) for an extended session. Unfortunately, we needed it for around 4-5 days to make certain everything was sorted, but there were some changes in his plans (not to do with us or our company) that required it being picked up early. Because of this, we have had to work on it in a different fashion than we had hoped, but we have still worked on getting it situated for you, and others with the same strategy and set up. Now, we have everything close to done. And, we likely will be able to get you (and clients w/ shared strategies) something soon. We do however want to be perfectly clear that we are doing, and did do everything we could to get this situated as quickly as possible. We believe that with those extra 3 or so days’ time this would have long been taken care of. But we have still continued to work on the solution even without the requested time. So while it might feel like we aren't taking care of it, the inverse is actually true. We are spending even more time this go around to ensure its right, which I think in the long run, is exactly what everyone really wants in the end.
offer him a loaner car for the time being maybe? or just pay for a rental car. If it allows you guys to complete a working FF tune it would be worth it. especially if it is as great as he says it was. Not many people will just allow you to fiddle and use their car as a test car I would do everything in my power to take the opportunity.
