Scooter
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- 2010 Infiniti G37
Great info, THANK YOU!!!!!
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Prove to whom? I mean say you go into the dealer for warranty work and they flat out refuse to do the work. What are you going to do then? Plead? No. You'd have to get a lawyer and take it to court which could become costly quick. When a major corporation tells you to get lost what are you going to do?Sorry but that just wouldn't fly. That would only be the case if Ford could prove there wasn't a faulty part already and the customer persisted that it should be covered under warranty. IE they tore it down, and found no faulty parts. Not every part in an engine winds up being built to withstand even OEM specs. Yes it is designed that way, but quality control can only do so much. The manufacturers responsibility under this law is to find out what failed and how before denying any warranty claims. It hurts them none to do this, because if the customer is found to be at fault, they have to pay for the tear down costs anyway. Conjecture isn't proof, there is no way to prove every piece and part in the car was actually built to OEM spec without taking a look at the failed component. Ford wouldn't have a defense unless they tore down the component. I don't know how some Ford Dealers get away without providing solid proof. It makes no sense to me. Ive seen crazy instances where the dealer "engineer" issues a blanket statement of some kind and voids the warranty. Absolutely ridiculous.
Anyhow, I wouldn't suggest going this route unless the mods you have done are simple bolt ons and a safe tune from either FRPP or a reputable company. Especially if you go boost, save yourself the time, money and frustration and deal with the repairs yourself, as you are most likely at fault.
Oh yea and make sure you get yourself a reputable dealer that you trust and talk with them before you do any mods.
From Ford Racing:Also, those that thinking a ford racing procal is covered under you new car warranty, you're wrong. No FRPP parts are covered under a new car warranty, unless your deal installs it for you and declares that they will cover it under the warranty, but good luck finding a dealer like that that's not a specialty dealer
Let's just play out how this would go.Sorry but that just wouldn't fly. That would only be the case if Ford could prove there wasn't a faulty part already and the customer persisted that it should be covered under warranty. IE they tore it down, and found no faulty parts. Not every part in an engine winds up being built to withstand even OEM specs. Yes it is designed that way, but quality control can only do so much. The manufacturers responsibility under this law is to find out what failed and how before denying any warranty claims.
Let's just play out how this would go.
You: "XYZ stopped working."
Dealer: "You have a modified ABC and that's why XYZ isn't working, so it's not covered under warranty. Repair will be $2,000."
You: "ABC doesn't have anything to do with XYZ, there's no way ABC could have caused the XYZ failure."
Dealer: "We disagree. We think your modified ABC caused the XYZ problem. It's not covered under your warranty. The repair will be $2,000."
You: "I'll take you guys to court over this!"
Dealer: "Fine, do that."
You to a lawyer: "I needed to get my XYZ fixed, but the dealer refused warranty coverage because my ABC was modified. But ABC has nothing to do with XYZ; there's no way that could have caused the problem. By law, the dealer has to fix my XYZ."
Lawyer: "You're completely right. You have an ironclad case; you'll absolutely defeat them in court and they'll have to fix your XYZ under warranty. It'll just cost you $5,000 in legal fees, but you'll win and they'll have to cover the XYZ repair."
Which is why the whole concept of "the dealer has to prove that the modification caused the damage" is just pointless.
So basically what I initially said? They are only covered if installed by your dealer...From Ford Racing:
Performance Packs and Components are warranted for factory-supplied material or workmanship when installed on a late model Ford vehicle by an authorized Ford or Lincoln Dealer, Shelby American, Inc., or mountune LLC.
The Performance Packs and Components Limited Warranty begins upon dealer installation and registration of the part(s) with Ford Racing and remains in effect for the balance of 36 months or 36,000 miles / 60,000 kilometres, whichever occurs first, calculated from the start date of the manufacturer's New Vehicle Limited Warranty.
Installation of these select Ford Racing and mountune LLC warranted performance packs and components by an authorized dealer will NOT void your New Vehicle Limited Warranty. Engine, driveline and suspension concerns not caused by Ford Racing Performance Parts remain eligible for warranty coverage according to the terms of the New Vehicle Limited Warranty.
Ford Racing and mountune LLC performance parts are aftermarket parts. The use of Ford Racing and mountune performance parts may impact the performance characteristics of other systems of the vehicle. Even when operating properly, Ford Racing and mountune performance parts, such as these, have the potential to adversely impact other systems of the vehicle. If an adverse impact is caused by a warranted Ford Racing or mountune performance pack or component, the period and coverage of this Ford Racing Limited Warranty applies to the repairs.
Thank you for this, whole point of my original post was to explain the myths of warranty claims and that if you have lowering springs on your car, Ford CANNOT cancel your whole new car warranty, they CAN however tell you they won't fix your blown struts since the change in spring rate is the culprit, but still, won't cancel your entire warranty, you can still bring it in a week later and have warranty work done if your window motor goes out thoughGiven that we are a Mustang Performance Shop in NJ we get a lot of questions regarding warranty policies and what will void a warranty.
I tell customers straight out that certain performance parts can void their factory and or after-market warranty. If something on your car fails and it is due to an after-market part (even if you think it's not) there is no one at fault but yourself. Once you make the choice to modify your vehicle you assume full responsibility of any adverse effect.
This is just the nature of Hot Rodding and it has always been this way.
Very true. My supercharger on my 2012 GT did not cause my hood to corrode and paint to flake off so they repainted it under warranty ;)Thank you for this, whole point of my original post was to explain the myths of warranty claims and that if you have lowering springs on your car, Ford CANNOT cancel your whole new car warranty, they CAN however tell you they won't fix your blown struts since the change in spring rate is the culprit, but still, won't cancel your entire warranty, you can still bring it in a week later and have warranty work done if your window motor goes out though
Can I borrow you SC for my GT/CS to see if my paint flakes off??!!:gossip:Very true. My supercharger on my 2012 GT did not cause my hood to corrode and paint to flake off so they repainted it under warranty ;)
But...if I knowingly turn up the power to an unsafe level and blow the motor...:thumbdown:
This brings up a good point. If you constantly bring your car to your dealer for scheduled maintenance and build a good standing relationship with them they more more likely than not going to help you out if a problem arises.I always planned on having any mods done (if any) at the dealer with ford racing parts. It's the safe bet.
That's why I drive over an hour to my dealership when I haveone 5 minutes away....mod friendly, so I don't have to worry about the hassle of warranty claims, helps that most of the techs own mustangs....some modded more than mine lolThis brings up a good point. If you constantly bring your car to your dealer for scheduled maintenance and build a good standing relationship with them they more more likely than not going to help you out if a problem arises.