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WHERE IS MY MUSTANG

wilson68944

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It's safe to say "Big Daddy" blew a gasket of the figurative type and is probably no longer with us.

All I'm saying is I'm not messing with him. He seems like the type that will drive cross country wearing a diaper to get there faster only to bash your dome in with a pipe upon arrival.
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FordService

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I PUT MY DEPOSIT DOWN AND ORDERED MY SILVER V8 GT ON APRIL 10TH. MY DEALER DID NOT TURN THEIR SPECIAL ORDERS IN TILL 5/22. MY DEALERSHIP IN OXFORD MS FINALLY GAVE ME MY ORDER NUMBER AND TRACKING NUMBER ABOUT A MONTH AGO AND MY ORDER SHOWS TO BE IN ORDER PROCESSING. I CHECK EVERY DAY AND IT'S STILL THE SAME. IF ANYONE HAS SEEN THEIR ORDER MOVE INTO THE PRODUCTION SLOT PLEASE LET ME KNOW. I LIVE CLOSE TO MEMPHIS AND IF ONE OF THE BIG DEALERSHIPS GET THEIR CARS IN BEFORE I GET MY SPECIAL ORDER I WILL HAVE A LOT OF QUESTIONS FOR FORD AND MY OXFORD DEALERSHIP.
Hi BIGDADDYHESS,

I'm Rachel, a representative from Ford Motor Company. If you'd like to Private Message your order number and dealer code to me, I'd be happy to also track your Mustang in my system.

The Ford Order Tracking site is still a pilot program and is not always the most up-to-date. Even with the VIN, it may not function to its full potential.

NOTHING YOU SAY OR DO WILL SPEED THE PROCESS UP NO MATTER HOW MUCH HELL YOU RAISE

For all you know, there could be some quality control issues or defects they are fixing before they send your car! Be easy my broda...patience. It will be a while, maybe even November. Dont forget this is completely new from the ground up
Exactly, e30og! Unfortunately, expediting the order is out of my scope. There are a variety of reasons for the length of the process.

If you'd like me to check on your order as well, please PM your order number and dealer code. :)

A "special order" is a "Retail Order," as opposed to a dealer stock order. ...

No one to be mad at. The order banks opened 5/22 so your order went in as early as anyone's and will be handled in the order Ford (in their infinite and inscrutable wisdom) chooses to handle them.
I PM'd him and he replied with regular text, so all is well now.

Here's basically what I said (this is info I have gathered from reputable sources, so I hope it's accurate):

Ok, so there are two types of orders, Stock and Retail.

You and I are Retail. ...
A SPECIAL ORDER IS A RETAIL ORDER. BOTH ORDERS WILL BE HERE BEFORE NEXT YEAR.

the wait is HARD FOR ALL OF US

k
Thanks, Old 5 Oh, 89Trooper, and Robinson02, for helping me out! You've got it right; retail orders are "special orders." Stock orders are processed prior to retail orders.

Putting down a deposit does not guarantee a specific delivery date. The deposit was with the dealer, not Ford, and the last time I checked Ford produced the vehicles.
This is true, garagelogic. Dealers are independently owned and operated while Ford Motor Company produces the vehicles sold by the dealers.

Rachel
 

SeventhWard

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Situation....handled.

Good job, Ford.

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SVTFreak

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Hi BIGDADDYHESS,



I'm Rachel, a representative from Ford Motor Company. If you'd like to Private Message your order number and dealer code to me, I'd be happy to also track your Mustang in my system.

And if you do, you better be nice. There's a lot of us out here who will defend these angelic ladies for helping sooth our worries and provide us with information!
 

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Seabee1973

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I PUT MY DEPOSIT DOWN AND ORDERED MY SILVER V8 GT ON APRIL 10TH. MY DEALER DID NOT TURN THEIR SPECIAL ORDERS IN TILL 5/22. MY DEALERSHIP IN OXFORD MS FINALLY GAVE ME MY ORDER NUMBER AND TRACKING NUMBER ABOUT A MONTH AGO AND MY ORDER SHOWS TO BE IN ORDER PROCESSING. I CHECK EVERY DAY AND IT'S STILL THE SAME. IF ANYONE HAS SEEN THEIR ORDER MOVE INTO THE PRODUCTION SLOT PLEASE LET ME KNOW. I LIVE CLOSE TO MEMPHIS AND IF ONE OF THE BIG DEALERSHIPS GET THEIR CARS IN BEFORE I GET MY SPECIAL ORDER I WILL HAVE A LOT OF QUESTIONS FOR FORD AND MY OXFORD DEALERSHIP.
Order banks did not open until 5/20
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