Sync 2 defaults to Messages screen after switching off rear camera

Discussion in 'Infotainment and Electronics (Nav, Audio, Video, Bluetooth)' started by Dragonheart, Apr 18, 2020.

  1. Dragonheart

    Dragonheart Member

    Ford Mustang EcoBoost Premium 2015
    Nov 10, 2018
    Belarus, Grodno
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    I have a really annoying issue I can't fix.
    2015 ecoboost + sync 2 with latest firmware.
    I have my phone added as a bluetooth device and it's connected by default automatically.
    When I get into the car and start it - Sync 2 is on the main screen. Phone get's connected somewhere in the background. I start driving and often I need to use reverse to get out of parking place. It turns on the rear camera screen. One I go back into drive and camera is off I expect Sync to go back to main home screen where I was before. Instead it goes to the screen with messages/contacts, etc. Even more - if I tap on the home screen icon - home screen does not appear like if Sync thinks it's already on main screen. I have to tap and go to any of 4 other screens like the climate and only then I can go back go main home screen. I have to do it every time I drive the car and it's SUPER annoying. Once you go reverse once and do these procedure to go back to main screen issue does not appear anymore - I can use reverse and stay on main screen once camera is off until I turn off ignition and start it again.
    I can reproduce this issue 100% of times without even starting the engine - just turn ignition on by clicking start button and go to reverse and back into P staying on place.

    Here's a youtube vid: (sorry for the quility).

    If I do not have my phone connected - issue does not appear, but I'm listening to music via bluetooth 100% of time so it's critical to have phone connected with autoconnect and autoplay being on.

    Any ideas would be much appreciated :)

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