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Khyber

Khyber

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Are you serious?
Why would they do that? That should have been included at check out. At 1K a pop, shipping should be included. I may have to cancel my order. I am fucking pissed off right now. This is something that should have be disclosed to us when we placed our orders. If I would have known they would have charged me another $200.00 for the damn thing I would have ordered the unpainted bumper. I have not received that call yet. Are you for real? Or you getting warmed up for April fools? Its a little early for that. NOT Funny at all. :rant:
it's for real. look at the link above price went up $200 across the board
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Grandmarshal

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David@Steeda

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Hi everyone, quick update. As some of you may have noticed, the retail price on the site has indeed increased - we all knew this would happen as I even stated the earlier pricing was introductory. We're all about transparency so I'll go into more detail.

When there are new products released, especially something like a body component, unexpected costs can come up! In this case, substantial packaging (the fascia is huge, so the box is huge, 8 x 3 foot palette) and higher than expected freight costs. There is also an extra charge tacked on for residential deliveries as opposed to commercial. At the earlier initial pricing, Steeda is actually losing money on every fascia when all costs/logistics are factored in, hence the price increase on the site moving forward.

A couple people may have received a call yesterday about a shipping charge - that's typically standard protocol when we ship truck freight items, so the sales reps were just doing their job.

In this case, because we value the Mustang6G community so much, we are going to honor the initial pricing and will not be collecting an additional shipping charge for orders placed 3/24 and earlier. :)

So congrats to the customers that got it before we discovered the unforeseen costs - we will honor it in good faith even though it's a considerable loss to Steeda and we look forward to seeing these fascias installed on your S550's!
 

Toowired

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Hi everyone, quick update. As some of you may have noticed, the retail price on the site has indeed increased - we all knew this would happen as I even stated the earlier pricing was introductory. We're all about transparency so I'll go into more detail.

When there are new products released, especially something like a body component, unexpected costs can come up! In this case, substantial packaging (the fascia is huge, so the box is huge, 8 x 3 foot palette) and higher than expected freight costs. There is also an extra charge tacked on for residential deliveries as opposed to commercial. At the earlier initial pricing, Steeda is actually losing money on every fascia when all costs/logistics are factored in, hence the price increase on the site moving forward.

A couple people may have received a call yesterday about a shipping charge - that's typically standard protocol when we ship truck freight items, so the sales reps were just doing their job.

In this case, because we value the Mustang6G community so much, we are going to honor the initial pricing and will not be collecting an additional shipping charge for orders placed 3/24 and earlier. :)

So congrats to the customers that got it before we discovered the unforeseen costs - we will honor it in good faith even though it's a considerable loss to Steeda and we look forward to seeing these fascias installed on your S550's!

That is so awesome of you guys. I can remember when I ordered my lock out kit and got a call from you guys a week later letting me know you were shipping me the extra parts you revised and included in the new kits. I have been, and always will be, a promoter of Steeda products.
 

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Nathanbrummer@SCS

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Hi everyone, quick update. As some of you may have noticed, the retail price on the site has indeed increased - we all knew this would happen as I even stated the earlier pricing was introductory. We're all about transparency so I'll go into more detail.

When there are new products released, especially something like a body component, unexpected costs can come up! In this case, substantial packaging (the fascia is huge, so the box is huge, 8 x 3 foot palette) and higher than expected freight costs. There is also an extra charge tacked on for residential deliveries as opposed to commercial. At the earlier initial pricing, Steeda is actually losing money on every fascia when all costs/logistics are factored in, hence the price increase on the site moving forward.

A couple people may have received a call yesterday about a shipping charge - that's typically standard protocol when we ship truck freight items, so the sales reps were just doing their job.

In this case, because we value the Mustang6G community so much, we are going to honor the initial pricing and will not be collecting an additional shipping charge for orders placed 3/24 and earlier. :)

So congrats to the customers that got it before we discovered the unforeseen costs - we will honor it in good faith even though it's a considerable loss to Steeda and we look forward to seeing these fascias installed on your S550's!
And this is why I love Steeda so much, and why I will contiune to support them. Their customer service is just fantastic. They just get it!!
 

Grandmarshal

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And This is why i like this company!

:cheers:
 
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DIB2015

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Thank you David. My vehicle has never had this much Steeda products on it. Can't wait for this bumper to arrive. Now if I can just get a date between this and the howler badge
 

marrero412002

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Hi everyone, quick update. As some of you may have noticed, the retail price on the site has indeed increased - we all knew this would happen as I even stated the earlier pricing was introductory. We're all about transparency so I'll go into more detail.

When there are new products released, especially something like a body component, unexpected costs can come up! In this case, substantial packaging (the fascia is huge, so the box is huge, 8 x 3 foot palette) and higher than expected freight costs. There is also an extra charge tacked on for residential deliveries as opposed to commercial. At the earlier initial pricing, Steeda is actually losing money on every fascia when all costs/logistics are factored in, hence the price increase on the site moving forward.

A couple people may have received a call yesterday about a shipping charge - that's typically standard protocol when we ship truck freight items, so the sales reps were just doing their job.

In this case, because we value the Mustang6G community so much, we are going to honor the initial pricing and will not be collecting an additional shipping charge for orders placed 3/24 and earlier. :)

So congrats to the customers that got it before we discovered the unforeseen costs - we will honor it in good faith even though it's a considerable loss to Steeda and we look forward to seeing these fascias installed on your S550's!
Like i said GREAT CUSTOMER SERVICE

Sent from my SM-G928P using Tapatalk
 

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Khyber

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very nice. grats to those who bought in early!
 

DarkSubRosa

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I'm glad you guys are honoring the before pricing, completely understand the price increase though. I just had to pay $200 to ship some parts and freight prices are probably increasing due to companies needing to pay their drivers more to keep quality employees. It sucks you have guys are losing money on these units but am happy to see how it's being handled.
 

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David@Steeda;1172348[/QUOTE said:
Thank you so much David..... You are :first: Will buying more of my mods from Steeda.
 

phrenetiK

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kicking myself in the ass for not just throwing the unpainted bumper that i was about to buy on a credit card...just really don't have the money at the moment ; ;
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