Dispute arbitration

[HoosierDaddy]

When taking delivery of my 2016 GT, one of the forms they wanted signed was an agreement to use arbitration for any disputes if EITHER party asked for it. So basically, you could never take them to court for anything related to the car or transaction unless they agreed.

I wasn't going to accept that unless I could approve the arbitrator. That was conveniently left out of the document which just said the arbitrator would be selected based on some rules published elsewhere. So as far all I knew at time of signing, the arbitrator could be the dealer's brother!

When I refused, the manager said he would talk to the GM and get back to me but he pointed out a clause in 1 point (exaggeration) text that said I could rescind the agreement in writing within 10 days, so I took that route.

If you get asked to sign such an agreement, think about it or rescind it later. I personally don't think its a good deal for the buyer.

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[Jackie Chan]

its pretty much on every contract at every car dealer. if i have a customer that wouldnt sign it i would just let them buy it somewhere else.

 

[Zodiac]

its pretty much on every contract at every car dealer. if i have a customer that wouldnt sign it i would just let them buy it somewhere else.

Nah, that's not standard on every contract. I would never buy with that. If the dealer does it, they don't deserve my money.

 

[HoosierDaddy]

its pretty much on every contract at every car dealer. if i have a customer that wouldnt sign it i would just let them buy it somewhere else.

I don't doubt they all try. But that's the beauty of our system. There are always options. I didn't have to sign it or could rescind it.

Maybe some dealers like yours don't care if they get stuck with that special order car with options they would NEVER buy for the lot but others would rather make the sale. This 2016 is the 8th car in my stable and I would have had no problem telling them to keep the car and ordering a 2017 at the dealer right down the road from them.

If you aren't too proud (or ashamed), can you mention what dealer you work for? That kind of arrogance shouldn't be kept under covers.

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