Anyone heard from Need4Speed recently?

[DRKHORS]

Hit up the BBB as well. Just not right...

Have you tried reaching out to Stance directly to see if they can help you resolve the issue?

I'll be in the same situation as you if anything happens to my wheels as they also came from Paul while he was at N4SM...

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[Clink]

This is pretty unfortunate to hear considering how much money they have made off the members on this forum.

 

[Need4SpeedMotors]

@mumbles,

We do apologize for any inconvenience. We have made a few changes to our facility and staff. Please check your PM we will make sure this gets taken care of and solved asap.
We do stand behind our products and service here at Need 4 speed.

 

[mumbles]

@mumbles,

We do apologize for any inconvenience. We have made a few changes to our facility and staff. Please check your PM we will make sure this gets taken care of and solved asap.
We do stand behind our products and service here at Need 4 speed.

Thank you for the response here and the PM. I look forward to receiving the wheel/tire combo.

 

[SoCalTim]

Lets see if they follow through. @mumbles keep this thread updated.

 

[mumbles]

Lets see if they follow through. @mumbles keep this thread updated.

Will do, appreciate your support!

 

[lightrules]

i visited n4s last week and met Erick. seemed like a good guy. i may be getting a set from him soon. hope he takes care of you.

 

[mumbles]

i visited n4s last week and met Erick. seemed like a good guy. i may be getting a set from him soon. hope he takes care of you.

You didn't happen to see a single Stance SF03 with a BFG tire sitting in a corner collecting dust did you?

 

[mumbles]

Happy New Year everyone! Well, the saga continues... I received my wheel today, but that was all, just the wheel... the tire, tpms, mounting & balancing that I paid for are nowhere to be found and I checked the box... twice :( You just cant make this stuff up!

 

[lightrules]

Happy New Year everyone! Well, the saga continues... I received my wheel today, but that was all, just the wheel... the tire, tpms, mounting & balancing that I paid for are nowhere to be found and I checked the box... twice :( You just cant make this stuff up!

wow, almost going on a year now. have you reached out to Erick at N4S? he was real good with me, seemed like a stand-up guy. keep us posted.

 

[DRKHORS]

Wow...

 

[SoCalTim]

Hopefully they will make it right. Such a relatively small cost for the company to absorb to give the appropriate customer support in this situation.

I would say simply refunding you the cost of the tire, TPMS and mount/balance fee would be the most straightforward and simple resolution for both parties.

 

[mumbles]

wow, almost going on a year now. have you reached out to Erick at N4S? he was real good with me, seemed like a stand-up guy. keep us posted.

Yeah, its taken quite a while. Its kind of strange, I've spoken with Erick via email, but most of my transactions have been via PM here on M6G, and Need4Speed doesn't say who they are... in any case, they have indicated they'll ship out the tire and the tpms, so I'll have to eat the mounting/balancing costs :(

 

[S7N]

Business must be booming over there because after they get your money the communication abruptly stops. I can't even get a dm back about some wheels I ordered 3 weeks ago I'm still waiting to receive. Whats the deal Need4Speed?

 

[mumbles]

Business must be booming over there because after they get your money the communication abruptly stops. I can't even get a dm back about some wheels I ordered 3 weeks ago I'm still waiting to receive. Whats the deal Need4Speed?

Hopefully things work out for you. I got my tire and tpms over the weekend, but now have to find a shop to mount and balance that won't fark up the finish on the wheel. Wish me luck!

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