American Muscle- Resolved.

[cobra199711]

This has been handled. Thanks Will.

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[Chameleon]

That sucks but I am sure Alex will get you the correct stuff.

 

[cobra199711]

Thats who told me they don't have the correct lugs. NO need anyway, I've ordered from another vendor.Yes, it did suck,that's for sure

 

[dragonacc]

That sucks that they gave you the wrong stuff.

On a side note, did you run the car on the stock tires? Why completely waste the trip?

 

[cobra199711]

Yes, I ran it the weekend before.. It was slow, can't hook up and wheel hopped BAD.
Best time was 8.68
Best MPH- 87.20
Best 60ft- 2.18
DA was 2000ft
I was really anticipating using the radials, guess why I am so bent out of shape. The track isn't exactly close by my home, bought some high octane etc....

 

[AMWill]

:frusty: I ordered 17x9.5 Racestar wheels, 2 Drag radials. When ordering the wheels it SPECIFICALLY says on the page I was on, you need to order these SPECIFIC lugs for those wheels (there was a link). Ok, so I add the lugs to my shopping cart and order them. They were 79.00 for 20. Well, too my surprise at the track they DIDNT fit. I also only recieved 10 and not the 20 I paid for.

The lugs on the 2015 are 14mm x1.5, I was sent 1/2 inch lugs... I wasted a round trip of 70 miles and this does not include the incidental $$. I already have an invoice for a return. **Oh yeah, I also called beforehand to make sure I was ordering the correct stuff**, total failure here! Sorry for the rant but it was b.s dealing with this at the track,friends showing up etc for a wasted trip.

I just ordered from another vendor. Per Alex @ American Muscle they don't even have the correct lugs for those wheels that fit a 2015 Mustang. UGHHH

Hey Cobra,

So sorry about the trouble and this is definitely not what I like to see.

Would you mind shooting me over a PM with some more info so I can look into this for you! I can almost guarantee that we can get you smiling again.

Looking forward to hearing from you.

-Will

 

[cobra199711]

Pm sent

 

[AMWill]

Pm sent

Received and replied! We'll get you smiling again!

-Will

 

[cobra199711]

Replied

 

[Reds197]

These are the dumbest threads on here!

 

[cobra199711]

^^^^ You do know which section this is right? "Vendor Feedback" That was what I provided. Just like my place of employment, we receive feedback on each interaction; this is what makes companies better.

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