24 hours clock won't stay

[USMC V6]

Can anybody help me with my 24 hour clock, when I set it to 24 hours it stays in till I turn the car off then it goes back to 12 hours. It won't lock on 24 hours.
Ty

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[Fuse]

Did you try resetting sync?
If you haven't already, see if you have any updates for sync. I was having issues with sync and when I updated to 5.9 it fixed everything.

 

[USMC V6]

Did you try resetting sync?
If you haven't already, see if you have any updates for sync. I was having issues with sync and when I updated to 5.9 it fixed everything.

Were do you find the updates?

 

[Fuse]

You can go to owner.ford.com
You can register your vehicle there and if updates are available you can see it in the sync tab.

 

[CaptFlan]

I just updated to Sync 5.9 today, and I have the same problem, the 24hr clock will revert back to 12hr after turning the car off.

 

[Fuse]

Maybe disconnecting the battery will properly reset things. Though really aside from resetting/updating I can't think of anything else aside from something is faulty. I think bring it to the dealer and have them run diagnostics would be final option.

 

[FordIVTteam]

Can anybody help me with my 24 hour clock, when I set it to 24 hours it stays in till I turn the car off then it goes back to 12 hours. It won't lock on 24 hours.
Ty

I just updated to Sync 5.9 today, and I have the same problem, the 24hr clock will revert back to 12hr after turning the car off.

Hey USMC V6 and CaptFlan,

I suggest performing a master reset and then set your clocks again. You can find the reset steps here: https://owner.ford.com/how-tos/sync.../how-to-perform-a-master-reset.html?sync=sync

Cara

 

[USMC V6]

Hey USMC V6 and CaptFlan,

I suggest performing a master reset and then set your clocks again. You can find the reset steps here: https://owner.ford.com/how-tos/sync.../how-to-perform-a-master-reset.html?sync=sync

Cara

Ok, thank you very much

 

[USMC V6]

Hey USMC V6 and CaptFlan,

I suggest performing a master reset and then set your clocks again. You can find the reset steps here: https://owner.ford.com/how-tos/sync.../how-to-perform-a-master-reset.html?sync=syncCara

Master reset then the clock to 24 hours stills drops off to 12 hours reset the master reset again still thing and now I can't SYNC my phone which I never had a problum.:frusty:

 

[EddieGT]

Maybe its time to take it to the dealer.

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