This happened on my 2011 and they replaced the trans fluid per a TSB. Sorry to say the transmission thing crunching might be normal for this car, but I'm interested to hear what they say.
I can deal with a little crunchy, but that horrible noise when its cold is embarrassing for a $40k+ car :tsk:
100% agree. If they figure it out I want to know because mine does it too lol
Do not think a gearbox flush with QDC and adding a bottle of XL-18 is gonna help this one...something coming from inside the bell housing smells like a Throwout bearing or possible pressure plate problems (there was a TSB out on the S197's for flywheel bolt retention clips breaking off but according to NHTSA those problems along with the problems with the MT82 were identified and soon rectified). Hate to be a pessimist but we've had reports of a recent flywheel failure (among other things) as well as countless problems with "hard" shifts...wondering if the driveline as a whole needs some re-engineering (it is not uncommon for one problem to develop, get corrected, and manifest elsewhere as like electricity, dynamic stress always seeks the path of least resistance)
I only get that smell when I'm WOT
FORD, YOU'RE FORCING US TO TAKE OUR CARS FOR SERVICE ELSEWHERE TO GET SHIT DIAGNOSED! ARE YOU FUCKEN KIDDING ME! I'm sorry but I've been dealing with my car that sounds like a train stopping. Rachel has been great but the regional guy isn't a car guy and doesn't know shit. I'm so close to getting a Lawyer if my car isn't fixed. Good luck to you. Please keep this thread updated. Thanks.
Great news. On a car that new, I can't imagine that would be normal. From the videos you posted it sounded like your noise was a bit louder than mine.
PM Rachel at Ford Customer Service when you get a chance and give her all the specifics to include the dealer(s) you have been trying to work with. There is really something amiss here and it sounds like you're just a few drives away from something really bad breaking loose. A call to the NHTSA to report the problem might also be a good thing too. Please keep us posted (I'm baffled why the Ford reps would not just drop the tranny regardless to do an internal visual inspection as a precaution...) BTW, what part of the Country do you reside? Some of the other forum members might have some other reps for you to check out?
Rachel already gave me a case number and I spoke with a CSM this morning. Im going to contact the NHTSA now because the service advisor that I am now forced to deal with really talks down to me like theres nothing wrong with my vehicle and Im wasting their time. Im in Georgia.
With the well recorded and documented earlier problems with the MT82 gearbox/flywheel/clutch/driveline system, I have a feeling that the folks within the NHTSA will be more than receptive to what's going on.
What dealership are you dealing with? I hope it is not Sandy Springs Ford or Cherokee Ford.