Selling my 2010 with odometer rollback

So I went today to a few Ford dealerships and Car Max to see what’s the best offer I could get for my 2010 Mustang V6 premium vert. This is what I got so far. I told the following ford dealerships that I’ll be using x plan and they are okay with it.

Local Ford dealer: $10,000 haggled to $11,000
Ford dealer #2: 12,000
Ford dealer #3: 9,500 haggled to $11,000
Car Max: $6000

Sometimes I change the odometer unit to Metric to get a better sense for the outside temp since I’m from a country that uses Metric system. It happened that the local dealership didn’t pay enough attention to see the odometer reads kilometers instead of miles when I went there to have them change the oil. That was about 2 years ago. The next oil change I told the guy that the little service sticker (the one they put on the corner of the windshield) was wrong and I asked him to change that in their system too. He agreed to fix it.

Today I found out at Car Max when they pulled AutoCheck that my car has an odometer discrepancy report. That’s why they offered me $6000. Such a waste of driving 2 hours to get there and 2 hours to get back.

I already emailed AutoCheck about the problem since they are closed now and I’ll call them first thing on Monday to see how to fix this.

Should I blame my local dealer for this hassle, time waste, and the loss of potential sale? Do you have any suggestion on what to do?

Thanks.

Chances are you may also have that type of reporting on CarFax. I'm surprised the Ford dealers didn't ding you for it also, as that type of reporting is a red flag for a retail buyer and most dealers run a vehicle history report (Carfax or autocheck) before giving a trade offer. Perhaps the dealer with the faulty service record doesn't report to Carfax though. You'll want to get this fixed either way though, as this could come back to you even after you trade it in for a mileage discrepancy, right or wrong (you'll have to sign a federal odometer statement stating the mileage is accurate if you trade it).

You should be able to get that mileage reporting removed. You'll need documentation from the dealer about the error and service records showing miles before and after the false reporting within a close time period. They essentially want to see that "mileage (km)" is out of place in your vehicle's service history. Both autocheck and Carfax have processes for reviewing these type of issues and may even allow for a quick calculation from KM to miles to see your record is inline with the others reported.

Hope this helps. Please report back how it resolves.

Thanks. I will check on that on Monday. I hate when s**t like this happen in the last minute of Friday!

I understand. These mileage issues are a PIA.

I don't understand how this happened?
My 2014... I can change the temperature to Celcius and it doesn't change my odometer to kilometers! Seriously?
Are you sure this didn't happen?

Or is your car originally from Canada?

No it is a US version. The only way to change the temp in my 2010 is to change the unit under the settings. When you change that, the milage would change also. Maybe it's different in your 2014.