CompO5.sl0w
GTFO_0021
- Joined
- Sep 11, 2015
- Threads
- 21
- Messages
- 1,237
- Reaction score
- 683
- Location
- Martinsburg, WV
- First Name
- Trevor
- Vehicle(s)
- 2016 Mustang GT/PP / 2015 Jeep Rubicon
- Thread starter
- #1
I purchased my Diode Dynamics Switchback kit from Lethal at the end of November. I ran into an issue where I needed a replacement sent to me. I messaged Nick on Facebook and he was able to square me away by sending a new one.
Well, the replacement arrived and upon installation I broke one of the connector pins on the replacement bulb :frusty:. I messaged Nick and told him I had broke it and was 100% prepared to pay for a replacement this time around. He came back that it would be covered under warranty free of charge even though I broke it. A new one is in the mail and on it's way. Excellent customer service!
Thanks Nick and DD!:cheers:
Well, the replacement arrived and upon installation I broke one of the connector pins on the replacement bulb :frusty:. I messaged Nick and told him I had broke it and was 100% prepared to pay for a replacement this time around. He came back that it would be covered under warranty free of charge even though I broke it. A new one is in the mail and on it's way. Excellent customer service!
Thanks Nick and DD!:cheers:
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