I didn't get to see the failed part but I spoke to the service tech that replaced it, the man has over 20 years of working on A/C problems and loves to work on the mustangs he told me that it was a manufacturer defect and was a poor quality part when built.
I wasn’t able to weigh the dash but it took 3 service guys to get it out and pick it back up to get it back into the car. It’s a tech car so the only weight savings I could see possible is to remove the navigation and the A/C but other than that the dash is a heavy plastic shell with all the...