Search results

Could be. I suspect this module keeps getting revised as more failures work their way through the pipeline.

Here's what they ended up changing on mine...

Yep. The same thing happened in the trunk of our Escape. The dealer told us "it's soft plastic. You could put a cardboard box in there and it would scratch."

Thanks to all for clarifying. Wish the dealer spent as much time explaining all this as they did harassing me to sign up for FordPass.

That's basically what they did to mine. Two weeks later it died for good. Hopefully you will avoid that.

Try a different dealer. They know full well there is a problem with these IPC's (instrument panel cluster). If you can't get any satisfaction, try the 800 number - 866-631-3788.

Plugged in my VIN. 2018 EB Premium. I have 3.3 from a prior update, but the website says "Your SYNC system will be updated to SYNC3 3.0.19205." ???

Yes, make sure you get it in writing when they claim they "can't duplicate the concern." That's what happened to me and then two weeks later it died completely. Also, by now they should know this is a problem with these cars. Don't let them make you feel like you're imagining the problem...

Thanks. I figured as much. The nail was in the other (outer) shoulder, almost in the groove between the shoulder and the middle tread. I think they could have repaired it. Note: All four tires are worn like this. If I inflate a few psi above recommended (35 square per the door jamb...

2018 Ecoboost Premium. Bone stock except for KN filter and American Muscle strut brace. Went in to have a nail pulled out of a tire and they told me it was unsafe to fix as the inner edge of the tires - all 4 upon inspection - were too worn on the inner edges. Car is not raced and never been...

Same exact thing happened to mine. 2018 EB Premium manuf 11/19/17. Called 800 number and raised hell after dealer told me the parts were on backorder for weeks. This was pre-COVID. This is a known issue with these dashboards and the fact that yours was manuf 1/16/19 means the previous TSB...

2018 Ecoboost A10 with digital dash cluster. Car turned off, in park, lights off. PRNDS and mileage still in dash, dome lights stay on, chiming. Now what?

This happened to me. Brought it to the dealer who of course found nothing wrong. Two weeks later, it died completely. Dealer told me they have no stock on the replacement cluster and no idea when they were going to come in. Had to call the 800 number and raise holy hell. There are other...

Another thing that might be helpful in the future, when they try to get you to sit down for a sales pitch in the “service advisor’s” cubicle, tell them they can tell you whatever it is they need to tel you Wright where you’re sitting in the customer lounge. The car does not have Syphillis. You...

Mine does the same thing but the opposite. When the car is cold and I shift from Drive or Reverse into Park, BAM. 2018 Ecoboost with A10.

AUDI = Assh*le Under Delusions of Invincibility BMW = Boring Middle-age White Man (this otherwise describes me).

https://www.cars.com/articles/2019-ford-mustang-lincoln-nautilus-and-navigator-recall-alert-1420757365472/

https://www.cars.com/articles/2019-ford-mustang-lincoln-nautilus-and-navigator-recall-alert-1420757365472/

About a month ago, the digital cluster in my '18 Ecoboost went blank. Disconnected the battery and reconnected. It came back to life. Two weeks ago, it the cluster died again. I brought it to the dealer, who of course claimed they had no idea what I was talking about. Took me all of 30...

That's EXACTLY what happens to me, but it's the passenger seat. Driver's seat is OK.