I think one of the most annoying parts of yesterday was dropping the car off where I was made to feel like a complete inconvenience to them. I'm old enough and ugly enough deal with that and not let it bother me but it's not a standard of service I would ever expect.
I was thinking today if this was AM I wouldn't give it a second thought but I didn't feel comfortable leaving the car with them and gave t the once over before I left.
I think it was the survey that finally got them to look at my car. They were desperate for me to mark the follow up survey as excellent as it "was more a survey for the sales team and not the body shop". The body shop is one place where after sales service will take place. Can't see me wanting...
Hi Folks,
Just wondering if my experience of their Cumbernauld Road branch is similar to others who have used them. Buying the car was great. The sales team from start to finish were excellent. I found them to be professional and was at all times impressed by them.
On the day I collected the...
I was in a works car. Mine was parked snuggly in the garage at work. I work in Dumbarton but don't think I've ever seen Stevie's car. I've only seen a black vert passing through.