That sounds like they are not a High Volume facility. If they are not High Volume and there are a minimal amount of Techs that helps nobody. We are a high volume center here and just get backed up. It's the nature of running a Dealer Service Department in a Highly Populated City
Ft Lauderdale Here. I am terribly distraut. I lost a Palm Prawn on 1 tree. Other than that I had some additional time off of work to put my shutters up.
What is the car in for? I am an Assistant Service Manager ata Dealer and there are times depending on business that a car might sit for a few days before being taken care of. Depends on business flow and what is needed.