This was their response:
"For any questions regarding specific programs please see your dealer."
:frusty: Hopefully my dealer can get it straightened out.
Oh I have no doubt you guys are correct, I am just trying to figure out a way to get them to OK it without being a dick and stepping on their toes. I emailed the incentive protection so hopefully I can just forward the dealer their response.
Nope, the X-Plan didnt seem to cause an issue.
"Customer must take new retail delivery from US Ford or Lincoln dealer stock by 1/4/2016." This is what they are hung up on in the fine print.
My dealer is telling me it can only be used for dealer stock for the EAA $750 cash. I guess I will email orderprotectionhq again and see what they say.