rbeaudo1
Well-Known Member
When I took mine in I had a copy of the TSB with me and it states to replace pads and rotors my dealer just ordered the parts did not even test drive it
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I understand what you're saying. A technical service bulletin however, is not a recall. It's a procedure to follow when a vehicle issue falls within the criteria laid out on this bulletin. Your dealer does have to replicate the concern to verify that it falls within the criteria, as different concerns may cause the same symptoms. As your CSM is my highest point of contact, and I don't work directly with the dealers, the CSM is in the best position to further address any questions you have regarding the TSB.Hey Jeff why the hell is your company trying to piss off it's customers? You have a TSB that applies to your customer's cars based on a build date and a noise that we've complained about but you're still not going to help. All this anger and frustration because your techs couldn't replicate a noise after a 2 minute car drive? Some have even provided a video. These dealers get reimbursed for warranty work. :frusty:
Hummm, first time I've heard there was a revision on the TSB.bad news is he called me at 2:00 to say the TSB he had looked at was an older version calling for the same parts as original, and now there is a newer version of the TSB with new parts, and those are backordered. ARRRRGGGHHHHH!:headbonk::headbonk::headbonk::frusty::frusty::frusty::doh::doh::doh:
The TSB is for Ecoboost PP and standard GT, which have the same brakes. It does not apply to GT PP.So I have a question that I have not seen answered. My understanding is the TSB is only for PP cars. My GT auto with 19 inch wheels and no performance pack has squealing brakes also in front. Does the TSB cover non-PP cars or is there a secondary TSB or am I out of luck
I'm glad they're going to fix it for you. I think the service rep fudged up and ordered the original parts. There is no old/new TSB. Bull shit! The "old" TSB called for a newly designed rotor to be installed. I would have told them to give me a free oil change for wasting my time.So here's my update with this wonderful brake squeal issue. I haven't been aggressive about getting this fixed, since for me it only happens when the brakes are cold and I'm driving very slowly turning to the right. Most the time I can avoid the squeal, but not always (of course the "not always" is always at the most embarrassing time). I told the dealer about it a month ago and took it in, but they said they weren't able to get it to squeal and so couldn't do anything. I waited until recently to make sure the TSB was all figured out, parts were flowing, and others were happy with the fix, and contacted them again. I took it in for a second time, and again wasn't able to get it to squeal (I think because they are across the city and by the time I get there the brakes are warmed up). However, he said since there is a TSB on it, they'll go ahead and order the parts. So they called me yesterday to say the parts were in and I dropped it off at the dealer at 7:00 this morning... good news is they were able to hear the squeal... bad news is he called me at 2:00 to say the TSB he had looked at was an older version calling for the same parts as original, and now there is a newer version of the TSB with new parts, and those are backordered. ARRRRGGGHHHHH!:headbonk::headbonk::headbonk::frusty::frusty::frusty::doh::doh::doh:
So... I wasted another day taking my car to the dealer and will get to do it again once the parts arrive.
At least they've agreed to the fix, so there's a light at the end of that tunnel.
That's how mine was. And then it became far worse.Mine only squeals when cold. Should I get it done anyway?
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As near as I can tell, there are 3 brake options for the 2015 Mustang:So I have a question that I have not seen answered. My understanding is the TSB is only for PP cars. My GT auto with 19 inch wheels and no performance pack has squealing brakes also in front. Does the TSB cover non-PP cars or is there a secondary TSB or am I out of luck
Yeah, I hear you. sounds like a crock of shit.I'm glad they're going to fix it for you. I think the service rep fudged up and ordered the original parts. There is no old/new TSB. Bull shit! The "old" TSB called for a newly designed rotor to be installed. I would have told them to give me a free oil change for wasting my time.
Ok thanks. Mine is GT, no PP, built 1/15/15, so it sounds like the TSB applies. And it SQUEALS!!!As near as I can tell, there are 3 brake options for the 2015 Mustang:
- The V6 and standard (non PP) EcoBoost get 12.6" rotors with 2 piston fixed calipers in the front, and 12.6" rotors with single piston calipers in the rear.
- The standard (non PP) GT and the EcoBoost PP get 13.9" front rotors with 4 piston fixed calipers, and 13" rear rotors
- The GT PP gets 15" rotors up front with 6 piston Brembo calipers, and the 13" rotors in the rear
Premium trim levels don't make a difference in this scenario.
It is easy to see that there is only one brake option that is shared by any GT *and* any EcoBoost.
So, the TSB applies to EcoBoost cars with the Performance Pack, and GT cars without the Performance Pack. The wording in the title of the TSB is a little ambiguous, but it can only logically mean one thing.
If your service writer suggests that it applies to both the Eco PP and the GT PP, ask him or her why it is that the TSB only lists one part number for the rotors, when those cars have vastly different brakes?
Finally, the TSB states that it only applies to cars built prior to Feb 11, 2015. If your car was built after that date, presumably you already have the new parts, so there would be no reason to install them again.
I hope that helps.
And FWIW, My GT with 19" wheels and no performance pack screeched like a freight train for the first 10,000 miles. It was built in late October. The TSB was applied just about a month (and 1,800 miles) ago, and it has been noise free ever since.