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No audio on incoming bluetooth calls, Sync 3, aftermarket amps.

xraystyle

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It's a minor thing since I don't take many calls in the car, but this has started to drive me a bit nuts.

I have an Eco Premium that came with the Shaker 9 speaker stereo. I've pulled the factory amp and replaced it with an aftermarket setup. I have a 4 channel amp bridged to two channels running components up front, and a monoblock amp running a JBL sub in the trunk.

I use Android Auto(AA) for everything. When I get an incoming call, the call info shows on AA, the music stops, the ringtone plays, etc. When I press the button on the screen to answer the call, I get nothing. The call is answered, but I can't hear the other person talking and they apparently can't hear me either.

However, it works absolutely FINE with outgoing calls. I can use voice control or the touchscreen to place a call and it's flawless. As long as I have cell signal everything works 100%

Is there something I'm missing here? Anyone else have this issue?
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Danman

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Just curious, if you pickup the phone after answering on the Sync touchscreen, can you hear audio from the phones ear piece? Wondering if the audio/mic isn't being routed to the Sync system but staying on the phone when receiving calls.
 
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xraystyle

xraystyle

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Just curious, if you pickup the phone after answering on the Sync touchscreen, can you hear audio from the phones ear piece? Wondering if the audio/mic isn't being routed to the Sync system but staying on the phone when receiving calls.
Yeah, if I disconnect the phone, then switch the audio on the phone to the earpiece it works. At least I think it does, I recall it working. It's been a while since I tested it.
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