Hurst Billet/Plus Shift Handle part 5380435 issues

[Bigred911s]

Very disappointed in the quality of the new Hurst shifter I purchased for my S650. Holes are off so for them to line up you have to lift the shifter up which results in the trigger not fully engaging with the shift rod which allows the shifter to be moved into any gear without depressing the Hurst handle trigger. Second issue are the holes which one is not countersunk enough and threads in by one thread into the Mustangs shift rod. How can Hurst’s quality control be so bad? I’m calling them Monday asking for a new one to be overnighted to me so I can reassemble my center console and drive my car. Here are some pictures of the Hurst shifter handle holes.

ill flow up and report on my experience with thier customer service.

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[Bigred911s]

I was reading some reviews on American Muscle and a few folks experienced the same issue with this Hurst shifter.

 

[Bigred911s]

Update. American Muscle customer service is excellent. They promptly sent me prepaid shipping label to return the original shift handle and within 3 days I received a replacement handle which works perfectly!

 

[Sycostang67]

I left one of those reviews. I had the same issue with one of the holes being sunk too far and pinching the rod. I had a small washer I put in it to fix that. Every screw on the handle was loose as well so I had to tighten those up too. It is a good looking handle though and feels much better than the OEM knob. The button placement on the OEM just doesn’t feel natural.

 

[Bigred911s]

I left one of those reviews. I had the same issue with one of the holes being sunk too far and pinching the rod. I had a small washer I put in it to fix that. Every screw on the handle was loose as well so I had to tighten those up too. It is a good looking handle though and feels much better than the OEM knob. The button placement on the OEM just doesn’t feel natural.

I’m glad AM customer service took it back and sent me a replacement quickly. I guess I was lucky the replacement had no manufacturing issues and works as it should.

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