Evolvd
Instigator
- Joined
- Jan 19, 2015
- Threads
- 149
- Messages
- 5,599
- Reaction score
- 3,815
- Location
- Northwest Florida
- First Name
- Brian
- Vehicle(s)
- 2021 Shelby GT500
That really suck. I have an outstanding order from them as well for a forged version of the wing. I was getting replies from Chase in early December and last I was told they had the wings at their warehouse but were waiting for powder coating on the stands and to finish their move into a new location before they’d get them shipped out. I emailed them twice in the last two weeks with no response yet. I’ll try IM again and calling and see if I get any traction.Well, it sucks to do this, but....
Take caution in dealing with FFP - Function Factory Performance. I am in the middle of getting screwed. These guys have shafted me. These guys blatantly lied and misled me and suckered me into an order for the wing.
I have all the email traffic where these guys were telling me the had four in stock, bla bla bla. Tons of good, immediate communication. Order placed. Then the ghosting immediately started. I requested an order update and the responses started getting slower and slower, and I started getting the whole "next week" song and dance. This kept going and going.
After several weeks of "next week" and one final long drawn out (what seemed like total BS excuse), I was now outside my comfort and customer satisfaction zone. So on 2 Dec I cancelled my order. I got a reply on 5 Dec that my order was cancelled and to give it 2-3 business days to process the refund.
That's the last I have heard of them and no refund.
They won't reply to any email address, no FB comment, no FB messenger text, nada. Total ghosted.
The phone number on their site is a total sham and I can't find another one to try.
Anywho...I should have some protection and/or representation since I used PayPal Credit for the purchase (I've had stellar satisfaction with these guys over the years), so we'll see how it goes.
Spread the word, tread lightly, and if anyone knows another way I can contact them, please let me know.
Sponsored