unixadm
H1711
- Joined
- Mar 1, 2015
- Threads
- 4
- Messages
- 93
- Reaction score
- 46
- Location
- Elk Grove, CA
- Vehicle(s)
- 2017 GT350
Adjusted Dealer Markup (ADM)What is ADM?
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Adjusted Dealer Markup (ADM)What is ADM?
I am sure I am going to get crushed for this but I am a sales manager at a car dealership, not Ford but it's still the same universe.MSRP stands for; Manufactures SUGGESTED Retail Price, the key would is "suggested" guys it only a suggestion , and that's it. The is not going to be a law, and never will be. I hate them, especially if I had not found a dealer willing to work. The only way to get back at them is this; if you know of a dealer that charges ADM, simple when you are ready to buy a new Ford go in let them know your looking and then buy somewhere else and then go back and show them you were a real buyer and that because they charged an ADM you bought else where. But even this will probable not work, because sadly most dealers do not care about the few, or one (like our late and great Spock) lastly, we are forgetful and a forgivable people.
Thankyou for your courage!I am sure I am going to get crushed for this but I am a sales manager at a car dealership, not Ford but it's still the same universe.
While you are right, it is a SUGGESTED price recommended by the manufacturer, most manufacturers severely deter you from charging over that, as we call over sticker.
But it is a law of economics, lets say I am dealer A and I am getting only 2 GT350's allocated to me the first month and the next 4 months thereafter. If the market allows a dealer to charge over sticker they typically do so. While it may leave a sour taste in some peoples mouth (rightfully so) it still makes the most business sense to do so. You have to make gross when and where you can while maintaining a happy customer base. Otherwise the next time you come in to buy a family sedan for invoice we wouldn't be able to survive, even with holdbacks and other dealer incentives. It is all about the $$$ PRU (Per Retail Unit), you need the bigs with the smalls.
And I know there are people reading this saying well you are chasing away your own customers by doing so, don't be greedy, etc. But I have been doing this a long time, and a specialty vehicle that can bring over MSRP has a customer base that understands and typically doesn't hold any resentment, they know it is the market and have enough expendable cash to bend to market demands. And those who do get offended and refuse to buy isn't a "loyal" buyer to begin with. Because when that customer comes in to buy the family sedan and we offer $500 over invoice, he will be the first to show an offer from a dealer 45 minutes away offering invoice and asking if we can beat it. He won't care or remember whether we charged MSRP or above for a specialty vehicle. Not trying to be a jerk but that is how it works, I have years of market data to prove it
That being said, I personally don't think any consumer should pay over MSRP for a car, wait the market out and things will settle. But once again, the customers who tend to be in the category will pay extra to be the first at the car show with it, posting pictures on Facebook, etc and are perfectly fine with what they had to do so they could.
That is exactly what I said elsewhere. Some people can afford the next "nice" thing and some can't. And then some people are just cheap.I am sure I am going to get crushed for this but I am a sales manager at a car dealership, not Ford but it's still the same universe.
And I know there are people reading this saying well you are chasing away your own customers by doing so, don't be greedy, etc. But I have been doing this a long time, and a specialty vehicle that can bring over MSRP has a customer base that understands and typically doesn't hold any resentment, they know it is the market and have enough expendable cash to bend to market demands. And those who do get offended and refuse to buy isn't a "loyal" buyer to begin with. Because when that customer comes in to buy the family sedan and we offer $500 over invoice, he will be the first to show an offer from a dealer 45 minutes away offering invoice and asking if we can beat it. He won't care or remember whether we charged MSRP or above for a specialty vehicle. Not trying to be a jerk but that is how it works, I have years of market data to prove it
Well said. I agree.I am sure I am going to get crushed for this but I am a sales manager at a car dealership, not Ford but it's still the same universe.
While you are right, it is a SUGGESTED price recommended by the manufacturer, most manufacturers severely deter you from charging over that, as we call over sticker.
But it is a law of economics, lets say I am dealer A and I am getting only 2 GT350's allocated to me the first month and the next 4 months thereafter. If the market allows a dealer to charge over sticker they typically do so. While it may leave a sour taste in some peoples mouth (rightfully so) it still makes the most business sense to do so. You have to make gross when and where you can while maintaining a happy customer base. Otherwise the next time you come in to buy a family sedan for invoice we wouldn't be able to survive, even with holdbacks and other dealer incentives. It is all about the $$$ PRU (Per Retail Unit), you need the bigs with the smalls.
And I know there are people reading this saying well you are chasing away your own customers by doing so, don't be greedy, etc. But I have been doing this a long time, and a specialty vehicle that can bring over MSRP has a customer base that understands and typically doesn't hold any resentment, they know it is the market and have enough expendable cash to bend to market demands. And those who do get offended and refuse to buy isn't a "loyal" buyer to begin with. Because when that customer comes in to buy the family sedan and we offer $500 over invoice, he will be the first to show an offer from a dealer 45 minutes away offering invoice and asking if we can beat it. He won't care or remember whether we charged MSRP or above for a specialty vehicle. Not trying to be a jerk but that is how it works, I have years of market data to prove it
That being said, I personally don't think any consumer should pay over MSRP for a car, wait the market out and things will settle. But once again, the customers who tend to be in the category will pay extra to be the first at the car show with it, posting pictures on Facebook, etc and are perfectly fine with what they had to do so they could.
The FCC reference was speaking to AT&T's and Verizon's overbilling practices which are illegal... And set a precedence for a push to make ADM's an illegal practice this would be something that the FTC would need to take on.Actually you did say it was illegal...below is your quote from the closed thread.
"That's your opinion...The example is a reflection of how ADM's operate. Therefore entirely relevant....and According to the FCC... Illegal."
Listen bud, we are both saying the same thing, we don't like and won't pay an ADM. Only difference is, I see why dealerships charge them and understand it, you don't. It's all good, doesn't mean either of us are bad people, nor dealerships that charge them.The FCC reference was speaking to AT&T's and Verizon's overbilling practices which are illegal... And set a precedence for a push to make ADM's an illegal practice this would be something that the FTC would need to take on.
I agree with your thinking Randy and apparently ....So Does Fiat/Chrysler.FCA’s U.S. head of communications, Gualberto Ranieri, wrote a blog post on Friday that warns customers of the practice is unscrupulous and could be illegal, but did not name any of the dealerships that have it concerned.
FCA also neglected to name any statutes that make ADMs illegal, preferring to be ambiguous:I agree with your thinking Randy and apparently ....So Does Fiat/Chrysler.