Voodoo Velocity
Well-Known Member
When my Acura Sport Hybrid arrived on the west coast from Japan, it was held up by US Customs for weeks as they did not yet have criteria to classify they new drivetrain. My dealer arranged to have the car intercepted in Alabama and flat bed trucked to the dealer here in Florida. It can be done with proper paperwork, initiative from the dealer and perhaps the Manufacturer rep from Ford. I think the issue is more that Ford does not want to open a box of worms as they have so many unhappy buyers in this situation. I also personally believe Ford just not have the logistical know how or resources to deal with this backlog of stockpiled vehicles.I work for a Class One Railroad. We have an "Auto Facility". Hundreds of vehicles of various makes and models off loaded everyday here in DFW. There are dozens of "authorized" truck carriers that come to the Auto Facility 24/7 with work orders to load up vehicles and transport them to the dealerships. These authorized truck carriers range from large company semi trucks to mom and pop haulers. Dealers need to stay their ass at their dealership. Keep their nose powdered so their jaws can pop up and down to sell cars. They can show up at the Auto Facility if they want but they aren't getting in unless they've gone thru the security, liability, background process and been authorized to step foot inside. While those off loaded vehicles are on rail road property then that rail road is responsible for them.
That said, if I had ORDERED a car and have the VIN, and a premium product I would expect and demand more. Add to that some of you have healthy deposits and may be expecting to pay a markup, is nothing short of bad business and Ford should be in PR crisis management. It is not a minority of Shelby customers impacted by this, Mustangs and Explorers are affected as well. Ford has literally parked themselves into a corner here and sticking their heads in the sand (or some more appropriate location) is not the way to handle it. The specialty vehicles (Shelbys for this audience) should be receiving direct contact from a Ford representative and handheld through delivery.
This is my first Ford product in 30+ years and I am only slightly surprised they have not yet evolved past this archaic delivery model. Again, I feel for those of you waiting. I hope you can compartmentalize this experience from what you will experience with the car itself.
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