phoop007
Member
- Thread starter
- #1
Hello! I have a 18GT 10r80
Well, the 20k 10r80 finally broke. Before I was thinking the tranny just needed a reset, the TSB repair, etc. I continued to drive it as the dealer gave me a 4-6 week timeline just to look at the car. I went to two other surrounding dealers, same story. The car will now not shift normally, and I find it dangerous to drive on the highway as it now lurches and boggs. I was always easy on this car. Took it back to the Ford dealer. Same story, 4-6 weeks for diagnosis.
I have a pickup, but it literally will not fit in the parking garages at my school/work. That was the point of the mustang, as I daily drive it (only 3 miles a day, more for leisure on weekends).
Obviously, as a daily driver, someone can't wait 4-6 weeks to have their car looked at. If I had a choice, my local repair shop could look at it today, but it's not a Ford dealer. What options do I have at this point? My dealer does not offer loaner cars, they laughed when I asked, because they claim they dont have loaners for the waiting period for diagnosis, and they refer customers to rental agencies that charge full rates for rentals. They refuse to make me an appointment to bring the car in for the diagnosis. It feels like im stuck with $50,000 paperweight, and I will have to forfeit it to the dealership to sit outside in the elements for 30+ days, just to be "in line" for a diagnosis.
They claim it has nothing to do with part availability, covid, or the holidays. Purely the surge in service customers. I feel like I don't want to buy another Ford again.
Well, the 20k 10r80 finally broke. Before I was thinking the tranny just needed a reset, the TSB repair, etc. I continued to drive it as the dealer gave me a 4-6 week timeline just to look at the car. I went to two other surrounding dealers, same story. The car will now not shift normally, and I find it dangerous to drive on the highway as it now lurches and boggs. I was always easy on this car. Took it back to the Ford dealer. Same story, 4-6 weeks for diagnosis.
I have a pickup, but it literally will not fit in the parking garages at my school/work. That was the point of the mustang, as I daily drive it (only 3 miles a day, more for leisure on weekends).
Obviously, as a daily driver, someone can't wait 4-6 weeks to have their car looked at. If I had a choice, my local repair shop could look at it today, but it's not a Ford dealer. What options do I have at this point? My dealer does not offer loaner cars, they laughed when I asked, because they claim they dont have loaners for the waiting period for diagnosis, and they refer customers to rental agencies that charge full rates for rentals. They refuse to make me an appointment to bring the car in for the diagnosis. It feels like im stuck with $50,000 paperweight, and I will have to forfeit it to the dealership to sit outside in the elements for 30+ days, just to be "in line" for a diagnosis.
They claim it has nothing to do with part availability, covid, or the holidays. Purely the surge in service customers. I feel like I don't want to buy another Ford again.
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