MCS
Well-Known Member
- Joined
- Aug 31, 2021
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- Location
- SW Ontario
- First Name
- Michael
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- 2021 GT Premium
Well, the delivery due date came and went (May 3rd). Vicrez is using a company called Pilot which is a Freight forwarding company? Has anyone dealt with them before?
Anyways, very nice people. I called them, got customer support right away and was told "We're not sure where it is actually. The last we can see it was in Seattle? Let me call the local freight company and see". A few minutes later "They don't see it on their scans so it may have crossed the border".
With a $500.00 USD shipping fee + a $199.00 large item handling fee, one would think that I would be paying for super-accurate tracking services as well. If Steeda USA can ship 4 rims to me for $300.00 (and each rim weighed 24lbs in individual boxes) I would think a 58lb hood would be no big deal. We do live in a world where Amazon can ship you a couch to your door in 3 days!
I've reached out to Vicrez to see what the next steps are. They seem super responsive and eager to please so let's cross our fingers that I just didn't get on the slow boat from china you know?
Anyways, very nice people. I called them, got customer support right away and was told "We're not sure where it is actually. The last we can see it was in Seattle? Let me call the local freight company and see". A few minutes later "They don't see it on their scans so it may have crossed the border".
With a $500.00 USD shipping fee + a $199.00 large item handling fee, one would think that I would be paying for super-accurate tracking services as well. If Steeda USA can ship 4 rims to me for $300.00 (and each rim weighed 24lbs in individual boxes) I would think a 58lb hood would be no big deal. We do live in a world where Amazon can ship you a couch to your door in 3 days!
I've reached out to Vicrez to see what the next steps are. They seem super responsive and eager to please so let's cross our fingers that I just didn't get on the slow boat from china you know?
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