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VERY frustrated with American Muscle over a discount code

stangchief

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So, long story short I am trying to by several items from American Muscle and after searching this forum for information about how to obtain a discount code, I tried sending a private message to both Alex and Will who show to be the Mustang6g forum contacts for AM. After 2-3 days respectively, I got no response. I see where several others got slow responses too. On Will's profile, it shows his last name and the general phone number for AM, So I called it this morning hoping to get in touch with him and obtain a code. I tell "Cody" what I am trying to do. He says "hold on for a second and let me see if I can track him (Will) down." I wait 18 minutes and finally hang up. I call back and get a young girl. I explain to her what is going on. She apologizes and says "I promise I won't keep you on hold long, let me try to find someone that can help." She comes back about a minute later and says "you have to contact the people on the forum to help you". Well, no S**T, that is what started this conversation, neither Alex or Will are returning PM's on the forum. I explain again. She says "let me try to message them through our internal system". I wait for 2 minutes.....she says "they are not responding." Well, again welcome to my world I say. All in all, still have not heard from anyone and I'm still waiting to place an order. In the big picture, I can't imagine that someone over the phone can't give a 6% mustang6g (as attested to by other forum members) over the phone or 10% for that matter. But since one of my items is an MMD spoiler that AM is the sole seller of I guess I will have to wait. Trust me, if I could buy it from CJ Pony or somewhere else after this hassle I would. :crazy:
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RafaMustang

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Are they a one time use only thing, since they are tied to your email??
 

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Agent_S550

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I've used the same one for years.. sorry. They are surprisingly difficult to contact at times.
 

Paul@PKAUTODESIGN

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sorry to hear that, I mean I have dealt with them before to source certain things and they have always been pretty responsive.
 

SoCalTim

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AM support on this website has been virtually non existant since Alex left.
 

Paul@PKAUTODESIGN

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AM support on this website has been virtually non existant since Alex left.
im trying to figure out how that happened. Like what made him leave.
 

Detom

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Hi

Also I am very deteust by Americanmuscle.
Have not even brought brought a catalog of them with an order was!

Have it obviously no longer necessary to be present in the forum!
 

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robertwsimpson

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is 10% really worth all of this frustration? If you want it that bad, why don't you just buy it at the normal internet price? usually prices for stuff on the internet are pretty good to begin with.


I had to call in for something about a month ago, and they were all pretty responsive and helpful.
 

SoCalTim

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is 10% really worth all of this frustration? If you want it that bad, why don't you just buy it at the normal internet price? usually prices for stuff on the internet are pretty good to begin with.


I had to call in for something about a month ago, and they were all pretty responsive and helpful.

Depending on what you are ordering, you can save $100+ dollars off your order using the 6% discount.

No point in throwing money away if there is a discount to be had.
 

Drugdealr

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im trying to figure out how that happened. Like what made him leave.
I believe he said he got assigned to there YouTube channel now. :(

Bring Alex Baaaaaacccccccck!
 

Coconut

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I was impatient with American Muscle so I just bought an exhaust from Ebay. Blue Oval Industries and Yates Performance have really good pricing on Ebay.
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