brandonsmash
SMASH!
- Joined
- Aug 19, 2015
- Threads
- 58
- Messages
- 1,304
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- 340
- Location
- Phoenix, AZ, USA
- Vehicle(s)
- 2015 GT - PP
- Thread starter
- #1
Base interior GT. Build date 7/15.
I pretty much only use Bluetooth in the car, as I listen to a lot of podcasts. I paired the car with my phone when I brought the car home and it's been fine since.
Today I was driving from Phoenix to Las Vegas. An hour outside of Vegas I accidentally hit the M button. No big deal, right? I scrolled through the connection options until Bluetooth came back around. Then, however, it just freaked out. Sync started automatically disconnecting my phone; the phone (and the car) registered the phone as paired, but any time I'd try to play media either via phone controls or car controls it gave me a "(phone name) Bluetooth disconnected" notice immediately.
I pulled over and tried for about 20 minutes to fix it. I turned off the car, deleted the phone, did a master reset of the BT system, hard-rebooted my phone several times, cleared Sync from my phone's settings. etc. Nothing. I ended up looking up a dealership in Henderson, NV and changing course to there.
When I made it to the dealership, the tech there was way more clueless than was I. He kept poking at the screen, even though I told him multiple times it wasn't a touch screen. He tried (multiple times) the same things I had (multiple times) and determined that he didn't know what the problem was.
I ended up pulling a battery cable to hard reset the whole system, which worked. However, it doesn't seem like this should have to be a thing. Has anyone else experienced this? Are there any insights into what happened and how to fix it in the future?
Incidentally, last year I was considering buying a '15 Ford Fusion for the wife. I had one as a multi-week rental and we drove it from Phoenix to Laughlin, NV. Just before the trip Sync flipped out and did the exact same thing; everything was working just fine and then Sync decided it didn't like working anymore. This was similarly not fixable, and this was a key reason why my wife and I bought a Mazda 6 instead. I'd really hoped that in the intervening year Ford/Microsoft had ironed out what seems to be a really obvious and fatal bug. I guess not.
Ultimately I'm really not a fan of Sync and I'd like to replace the infotainment unit entirely, but only when something becomes available that works with the steering wheel buttons. Until then, I'd settle for Bluetooth connectivity doing its one job.
Thoughts, anyone?
I pretty much only use Bluetooth in the car, as I listen to a lot of podcasts. I paired the car with my phone when I brought the car home and it's been fine since.
Today I was driving from Phoenix to Las Vegas. An hour outside of Vegas I accidentally hit the M button. No big deal, right? I scrolled through the connection options until Bluetooth came back around. Then, however, it just freaked out. Sync started automatically disconnecting my phone; the phone (and the car) registered the phone as paired, but any time I'd try to play media either via phone controls or car controls it gave me a "(phone name) Bluetooth disconnected" notice immediately.
I pulled over and tried for about 20 minutes to fix it. I turned off the car, deleted the phone, did a master reset of the BT system, hard-rebooted my phone several times, cleared Sync from my phone's settings. etc. Nothing. I ended up looking up a dealership in Henderson, NV and changing course to there.
When I made it to the dealership, the tech there was way more clueless than was I. He kept poking at the screen, even though I told him multiple times it wasn't a touch screen. He tried (multiple times) the same things I had (multiple times) and determined that he didn't know what the problem was.
I ended up pulling a battery cable to hard reset the whole system, which worked. However, it doesn't seem like this should have to be a thing. Has anyone else experienced this? Are there any insights into what happened and how to fix it in the future?
Incidentally, last year I was considering buying a '15 Ford Fusion for the wife. I had one as a multi-week rental and we drove it from Phoenix to Laughlin, NV. Just before the trip Sync flipped out and did the exact same thing; everything was working just fine and then Sync decided it didn't like working anymore. This was similarly not fixable, and this was a key reason why my wife and I bought a Mazda 6 instead. I'd really hoped that in the intervening year Ford/Microsoft had ironed out what seems to be a really obvious and fatal bug. I guess not.
Ultimately I'm really not a fan of Sync and I'd like to replace the infotainment unit entirely, but only when something becomes available that works with the steering wheel buttons. Until then, I'd settle for Bluetooth connectivity doing its one job.
Thoughts, anyone?
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