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Steeda New Product Release - Steeda Mustang Trunk Pop Kit

Bikeman315

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Was going to purchase these, but can someone tell me if these are returnable if I put them on and they make the lid stick up?
From their website....

Returns
Upon receiving you order open the packages and inspect the contents. Should there be an issue with your order please call us immediately. Whether we have made an error, experienced shipping damage, have a warranty claim, or simply wish to do an exchange, do not return any product without first contacting us. All returns regardless of reason require a return authorization number and must be done within 30 days of purchase, excluding warranty returns for items still within their allowed warranty period. Returns without an authorization will be refused and return shipping charges will be the responsibility of the customer. If there is damage to your shipment the shipping carrier must be contacted to file a damage claim. Please keep all packaging material and package contents as carriers typically return to inspect these items. All returns for refund or exchange must be in new, un-used condition in the original boxes and properly packaged for us to receive in undamaged, sellable condition.

Items returned for a refund are subject to a 20% restock fee. In some cases items sold by Steeda that are not manufactured by Steeda require warranty concerns be addressed through the original manufacturer. Please contact us first with your concerns as many times we can assist you directly. Special order items are not returnable or refundable. Items that are possibly defective must be returned within the manufacturer's warranty period. Some manufacturers require a great deal of information to accept a defective return. Please be prepared to provide specific information about your issues when contacting us in order to expedite resolution of your issues.
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tj@steeda

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Okay, this is what our team has found out - there is some adjustment on the hinge bolts.

You will want to loosen the lower hinge bolts, using a suitable pry tool, apply pressure between the lower hinge and body to separate the hinge (it may be stuck together with paint). Adjust the hinge to allow for proper trunk lid gap.

We are going to work on getting photos &/or video to show the proper adjustment.

Best Regards,

TJ
 

20ducks

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In the meantime, I'll keep the original struts (that I reinstalled) on. I am having serious buyer's remorse with this one, especially with a 20% (ouch) restocking charge.
 
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Bikeman315

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In the meantime, I'll keep the original struts (that I reinstalled) on. I am having serious buyer's remorse with this one, especially with a 30% (ouch) restocking charge.
I believe that since this product is causing some unintentional issues with our cars (not mine) it would be in Steeda’s best interest to waive the restocking fee.
 

Strokerswild

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In the meantime, I'll keep the original struts (that I reinstalled) on. I am having serious buyer's remorse with this one, especially with a 30% (ouch) restocking charge.
Imagine if you had tossed out your OEM ones prior to driving your car for the first times of the season and discovering a new decklid rattle, as I did.....
 
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FreePenguin

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I don’t have any rattle

I’m looking foreword to the adjustment video
 

m3incorp

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TJ, do you think the hinge bolt trick will fix this large of a gap. Notice difference in left and right side. Would you be willing to let me exchange it for a No Wing lift?
Left Side Trunk Gap 2.jpg
Left Side Trunk Gap 1.jpg
Right Side of Trunk.jpg
 

Strokerswild

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Holy horseshit panel fit, Batman.

I'd settle for my stock ones back....if anyone wants to swap a set of stockers for my Steeda units, hit me up.
 
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tj@steeda

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TJ, do you think the hinge bolt trick will fix this large of a gap. Notice difference in left and right side. Would you be willing to let me exchange it for a No Wing lift?
Left Side Trunk Gap 2.jpg
Left Side Trunk Gap 1.jpg
Right Side of Trunk.jpg
I just talked to our team that did the adjustment - they said it should. Try it & if it doesn't work, we'll be happy to exchange it.

Best Regards,

TJ
 
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tj@steeda

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If you tried the adjustment & you are still not happy with the result of the adjustment - please contact me at [email protected]

Best Regards,

TJ
 

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FreePenguin

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Where are the adjustment video? Link please. I havnt seen anything yet
 
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tj@steeda

tj@steeda

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Where are the adjustment video? Link please. I havnt seen anything yet
Are team is working on them - hopefully we'll have something soon.

TJ
 
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Thanks for the info. Will try it out.
 

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I will wait for the video and give it a try. I really want them to work out.
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