Positive Review (Whipple and Beefcake)

[Angrey]

So I ordered an oversized heat exchanger.

Received it. Wrong one. No big deal. Isht happens.

Contacted Beefcake and they got with whipple and immediately sent the correct one (with an RMA shipping label). They didn't wait for me to return the other one and didn't demand to put a hold on my credit card.

With bad reviews these days it seems like we don't get to see all the great service examples and instances where people are very happy. I wanted to give credit to Beefcake and Whipple. So much of customer service isn't being perfect, it's how a company responds when there's an issue and they jumped on it and resolved it as fast as it could have happened.

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[jvandy50]

Yep, he’s awesome. Did the same thing for me with a dinged up exhaust...i almost didn’t know what to say he sent the second set out so quick. i don’t even compare prices anymore, i simply get hold of Terry.

 

[Torinate]

Nice!

That’s the way it’s supposed to be... it’s a trust thing...

Well done!

 

[beefcake]

So I ordered an oversized heat exchanger.

Received it. Wrong one. No big deal. Isht happens.

Contacted Beefcake and they got with whipple and immediately sent the correct one (with an RMA shipping label). They didn't wait for me to return the other one and didn't demand to put a hold on my credit card.

With bad reviews these days it seems like we don't get to see all the great service examples and instances where people are very happy. I wanted to give credit to Beefcake and Whipple. So much of customer service isn't being perfect, it's how a company responds when there's an issue and they jumped on it and resolved it as fast as it could have happened.

Glad we got that taken care of for you and hit us up on anything else you need. Send over some clips when you get that Whipple on too!!!

 

[bigwill90]

Been dealing with Terry for years he is always my first call or text

 

[Justgonna send it]

Beefcake racing

 

[Jmtoast]

His prices are cheap but when companies are cheaper you're always worried about quality and service. Good to hear.

 

[Dominant1]

all my big-ticket purchases have gone to The beefcake, there's no better customer service out there...

 

[Mike K.]

Good Stuff

 

[beefcake]

really appreciate it guys!!!

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