NGauge not connecting to the PC

[Goosey]

I have posted this in the main technical tuning forum, but I thought I might try here in case we have any UK Ngauge gurus !


As I am sorting all this on Weds I went to down load the tune via the mini USB directly to the ngauge. Went to diagnostic screen and pressed USB. / SD however on three different computers is said that the device attached by the USB had malfunctioned (there was a green exclamation mark in the top right of the ngauge screen)and it was not recognised. I then used SD card adaptor, put that in and it worked perfectly and loaded. However this doesn't seem right, I want to put the ngauge in a centre vent so need the USB element to work nor do I want to do the CAI then realise the ngauge is faulty.

I have raised a service question to Lund, (although the ngauge was bought via lethal performance) but ideally want to avoid waiting X weeks for another one.

Thanks in advance to anyone cleverer than me who can sort it out.

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[kapiteinlangzaam]

Im pretty sure you arent supposed to connect it as an external device, although someone else will confirm.

I load all my tunes in via the SD card.

My Gauge is also centre vent mounted... it just 'pushes' in the slot/hole, and I keep a trim-tool in the car to prise it out again in case I need access to the SD card. Takes maybe 10s to do, and is nicer than lugging a PC out to the car IMO.

 

[Ian whu]

try a different usb lead to start with

I have posted this in the main technical tuning forum, but I thought I might try here in case we have any UK Ngauge gurus !


As I am sorting all this on Weds I went to down load the tune via the mini USB directly to the ngauge. Went to diagnostic screen and pressed USB. / SD however on three different computers is said that the device attached by the USB had malfunctioned (there was a green exclamation mark in the top right of the ngauge screen)and it was not recognised. I then used SD card adaptor, put that in and it worked perfectly and loaded. However this doesn't seem right, I want to put the ngauge in a centre vent so need the USB element to work nor do I want to do the CAI then realise the ngauge is faulty.

I have raised a service question to Lund, (although the ngauge was bought via lethal performance) but ideally want to avoid waiting X weeks for another one.

Thanks in advance to anyone cleverer than me who can sort it out.

 

[Goosey]

try a different usb lead to start with

Ian - I hadn't seen this post until after guess what. ....I raided the kids charger / computer cable stash and tried a different USB lead and bingo it worked.

SO although I missed the post thanks for what would have been a saviour.

I wonder why that is the case, most odd.

 

[kapiteinlangzaam]

Not all USB cables have all the pins connected, or you were using a faulty/damaged cable.

 

[Ian whu]

the amount of usb cables I go through for my phone, they don't seem to last long nowdays

 

[Goosey]

oddly i was originally using the cable sent with the Lund, some other old cable did the trick

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