fmc_smt

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TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Advance Notice - Compliance Recall 21C37 Certain 2021 Model Year Mustang Vehicles Side Air Curtain Inflator

AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Mustang 2021 Flatrock February 9, 2021 through November 12, 2021 Affected vehicles are identified in OASIS and FSA VIN Lists.

REASON FOR THIS COMPLIANCE RECALL Side Curtain Airbags were produced with inflators that have the incorrect gas mass. Vehicles with suspect airbags may not comply to FMVSS 226 and FMVSS 214. A side curtain airbag containing an inflator with incorrect gas mass may not properly inflate the cushion when deployed. If the cushion does not properly inflate, it increases the risk of occupant injury in a crash necessitating side curtain airbag deployment.

SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this compliance recall. A complete Dealer Bulletin will be provided to dealers in early first quarter when it is anticipated that parts ordering information and repair instructions will be available to support this compliance recall.

IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.

CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.

QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen o
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velocityblue5.0

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well that’s absolutely annoying lol i’ll just wait until i get my oil changed i guess.
 

Cobra Jet

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Anyone have a helium tank - DIY fix, you'll be laughing and won't feel a thing!

😆
 

ChitownStang

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I'm not letting a dealer touch my car!
Had the door handle recall on my 15GT for 6 years and sold it without doing it. never had an issue.
Dealerships break more stuff than they fix.
 

TrackMustang

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I'm not letting a dealer touch my car!
Had the door handle recall on my 15GT for 6 years and sold it without doing it. never had an issue.
Dealerships break more stuff than they fix.
I agree but door handle and air bag inflators are sliiiiightly different…
 

velocityblue5.0

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I agree but door handle and air bag inflators are sliiiiightly different…
I think it said passengers side.
good thing I never drive with anyone in the stang. 🤣🤣
 

ChitownStang

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I agree but door handle and air bag inflators are sliiiiightly different…
Exactly why I don't want the monkeys at the dealership touching it! lol
 

Jnaszty559

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So is this on the passenger pillar side? cause I have my dash cam wire thru there and don't want them to mess with it or potentially break/cut the wires. :facepalm:
 

dmcg940

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I don't see where it says passenger side. I just says side curtain. I guess I need to get it done. I hate to let them take the interior apart.
 

Stangomydreams

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Wonder if this applies to the verts as I believe the side curtain is in the seat and not the a pillar?
 

Strokercrate

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Wonder if this applies to the verts as I believe the side curtain is in the seat and not the a pillar?
Good question. I dunno TBH but both the verts and fastback have side seat airbags. The fast back gets an additional curtain on both sides and the vert gets an extra headrest airbag.
 

55Tele

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Good question. I dunno TBH but both the verts and fastback have side seat airbags. The fast back gets an additional curtain on both sides and the vert gets an extra headrest airbag.
TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Advance Notice - Compliance Recall 21C37 Certain 2021 Model Year Mustang Vehicles Side Air Curtain Inflator

AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Mustang 2021 Flatrock February 9, 2021 through November 12, 2021 Affected vehicles are identified in OASIS and FSA VIN Lists.

REASON FOR THIS COMPLIANCE RECALL Side Curtain Airbags were produced with inflators that have the incorrect gas mass. Vehicles with suspect airbags may not comply to FMVSS 226 and FMVSS 214. A side curtain airbag containing an inflator with incorrect gas mass may not properly inflate the cushion when deployed. If the cushion does not properly inflate, it increases the risk of occupant injury in a crash necessitating side curtain airbag deployment.

SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this compliance recall. A complete Dealer Bulletin will be provided to dealers in early first quarter when it is anticipated that parts ordering information and repair instructions will be available to support this compliance recall.

IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.

CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.

QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen o
Has anyone received notification via FordPass? Does the recall show if u lookup via the Ford recall search? I see nothing related to my VIN so far…
 

Stage_3

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So,....the '21 MY cars just came out, correct?

How does Ford not know about this before releasing the car?
UNLESS,..........they knew about it and just released the car and then said, we'll just release a TSB when customers get their cars. That kinda sucks if that's the case.
 
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