Deleted member 35644
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Guys, I find myself in a difficult situation with the transmission in this car. 2 local dealerships are telling me that I will need to drop the car off and let it set there between 7 days and 2.5 weeks before someone will look at it. I hung up with them and called Ford customer relations and opened a case. In the beginning of the call, my representative believed that she would be able to call the dealership and at least get it worked out where I can take them the car when they're ready to actually work on it, as she found it absurd that they want me to drop it off and let it sit for 2 weeks. The dealership basically shut her down with the excuse that they are short on transmission technicians. I know I am not the only one facing a situation like this. If you're having similar issues getting your car worked on, be sure to let Ford be made aware of your situation. They can't fix anything unless they know. I don't know what their plan of action is or if they even have one, but numbers make a difference when you start receiving thousands of complaints about the same issue. It is high time Ford started applying pressure to these dealerships to get their shit in line, or get out. But that starts with the community of car and truck owners that are directly impacted by this ridiculous situation.
I'm asking that you contact Ford any time you face an egregious waiting period to get your car fixed. Squeaky wheels eventually get greased if the noise is deafening.
I'm asking that you contact Ford any time you face an egregious waiting period to get your car fixed. Squeaky wheels eventually get greased if the noise is deafening.
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