Lund Racing Custom tunes, nGauge's and Power Packs ON SALE!!

[Rob_Stylez]

Do you need to buy something additional to be able to mount the nguage in the AC vent - any difference on a PP vs a non-PP? Not a fan of the windshield mount - thanks!

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[phrenetiK]

There's no bait and switch here. If you don't like how we run our sales then don't buy from us. Trust me. We'd be much happier not having a customer who behaves like you do.

NO TUNE FOR YOU!!! BTW. You complain way too much.

that's a really awful way to handle customer service in a public manner when your own employees all give different answers and none of you are on the same page. i can say that personally now that I've spoken with 3 different people and ALL THREE gave different answers. it's okay, i figured it out myself and for my group(at least 5 of them are buying ngauges today so we needed clarification)

 

[LethalPerformance]

that's a really awful way to handle customer service in a public manner when your own employees all give different answers and none of you are on the same page.

Thanks for the business advice. There was some confusion with the pricing for some of the tune files. We've spoken to Lund Racing and it's all cleared up. The pricing on the site is all correct now.

If you have any other questions please let us know.

 

[Rob_Stylez]

There's no bait and switch here. If you don't like how we run our sales then don't buy from us. Trust me. We'd be much happier not having a customer who behaves like you do.

NO TUNE FOR YOU!!! BTW. You complain way too much.

So can you explain?

I could have sworn that the tunes themselves were already $100 yesterday and couple of months ago. I see now that the tunes show that they are $200 and with the sale now their $100

Am I confused or did somehow the tunes go up then down today with the promo?

 

[phrenetiK]

welp, nevermind guys. lethal caught on that lund was giving away the flexfuel tune for free and wasn't happy with that.

they raised the price from adding on the tune to $100, it was $50 about an hour ago. hopefully you guys all were able to checkout for $454 during the 1-2 hours it was available.

 

[bonomo53]

Thanks for the business advice. There was some confusion with the pricing for some of the tune files. We've spoken to Lund Racing and it's all cleared up. The pricing on the site is all correct now.

If you have any other questions please let us know.

Ok so my question is if you purchase the regular $100 tune does it come with the free ff tune?

 

[LethalPerformance]

So can you explain?

I could have sworn that the tunes themselves were already $100 yesterday and couple of months ago. I see now that the tunes show that they are $200 and with the sale now their $100

Am I confused or did somehow the tunes go up then down today with the promo?

Tunes have always been $200 by themselves for bolt-on cars. Today they are half priced at $100

Let me know if you have any other questions.

Thanks, Jared

 

[phrenetiK]

Ok so my question is if you purchase the regular $100 tune does it come with the free ff tune?

yup

 

[CompO5.sl0w]

welp, nevermind guys. lethal caught on that lund was giving away the flexfuel tune for free and wasn't happy with that.

they raised the price from adding on the tune to $100, it was $50 about an hour ago. hopefully you guys all were able to checkout for $454 during the 1-2 hours it was available.

Yeah.. Pissed I ordered last night and not this morning lol.

 

[CompO5.sl0w]

Tunes have always been $200 by themselves for bolt-on cars. Today they are half priced at $100

Let me know if you have any other questions.

Thanks, Jared

Jared, the NA Tunes for nGauge have always been $100 right?

 

[zaquhree]

To my knowledge 50% off $200 is a $100 tune. So you buy the nGauge and get 10% off and then 50% off a tune...seems some people got 75% off a tune lol

 

[CompO5.sl0w]

To my knowledge 50% off $200 is a $100 tune. So you buy the nGauge and get 10% off and then 50% off a tune...seems some people got 75% off a tune lol

I think what the confusion is is that the nGauge combo has always been 50% off Tunes way before today. So what was thought that today was going to be 10% off nGauge AND an additional 50% off Lund Tunes.

 

[LethalPerformance]

I tried reading through everything else to post at once, so I will address the below post and then if anyone has any questions please give me a call.

welp, nevermind guys. lethal caught on that lund was giving away the flexfuel tune for free and wasn't happy with that.

they raised the price from adding on the tune to $100, it was $50 about an hour ago. hopefully you guys all were able to checkout for $454 during the 1-2 hours it was available.

We were always aware of Lund giving free updates on his side until Christmas, but as I told you on the phone it was through them directly. I also believe I told you to just purchase the standard custom tune and deal with Lund to get the free update.

The pricing for the tune file was correct starting at midnight, when it was $100.00. This morning it was incorrectly changed, and changed back to the correct price of $100.00.

After we spoke, I reached out to Lund because things were getting mixed up.

IF customers were incorrectly charged, I will be personally going through each order and making sure it's correct. If you purchased at the time when pricing was incorrectly changed and you didn't pay enough, then that's on us, Merry Christmas.

None of this is bait and switch, and we are not purposely trying to screw anyone. There are a lot of moving parts during 12 Days, and we do our best to make sure everything goes as smooth as possible. We make mistakes, and we also try to fix them as fairly as possible. If anyone has an issue with any of this, and believe you were charged the incorrect price, feel free to call me directly at 561-753-8105 ext 400.

Sincerely,
Matt

 

[phrenetiK]

thanks for the clarification on everything Matt
Merry Christmas!

 

[CompO5.sl0w]

I tried reading through everything else to post at once, so I will address the below post and then if anyone has any questions please give me a call.



We were always aware of Lund giving free updates on his side until Christmas, but as I told you on the phone it was through them directly. I also believe I told you to just purchase the standard custom tune and deal with Lund to get the free update.

The pricing for the tune file was correct starting at midnight, when it was $100.00. This morning it was incorrectly changed, and changed back to the correct price of $100.00.

After we spoke, I reached out to Lund because things were getting mixed up. All new tunes we send over now for 15+ cars are getting the Flex Fuel tune whether they ask for it or not. This is also the reason why Lund is offering free updates on his end.

IF customers were incorrectly charged, I will be personally going through each order and making sure it's correct. If you purchased at the time when pricing was incorrectly changed and you didn't pay enough, then that's on us, Merry Christmas.

None of this is bait and switch, and we are not purposely trying to screw anyone. There are a lot of moving parts during 12 Days, and we do our best to make sure everything goes as smooth as possible. We make mistakes, and we also try to fix them as fairly as possible. If anyone has an issue with any of this, and believe you were charged the incorrect price, feel free to call me directly at 561-753-8105 ext 400.

Sincerely,
Matt

Matt, thank you for clearing some things up. When you say all new tunes 15+, does that mean even though I ordered a NA pump gas tune, I'm getting a FF tune anyway?

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