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Just found a pretty big quality control issue on my brand new vehicle. How to fix?

MattMPA

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Weren’t you on the vca forum 20+ years ago ?
I also still have my black/silver stripes 00 gts
Yep..it's me. Still go on there sometimes, but not as often. Still have the 00 GTS and '96 RT.
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Dave2013M3

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It's a dead hookers wig she was wearing blue hair you better call the police
 

Dave2013M3

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luca1290

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Welp you definitely have me beat with this one. Did you accept the delivery with the car in that condition or are you making ford fix it first?
I'm in Italy, it's not so easy. There are really few Mustangs, let alone GTs here.
I know for sure I will give the car to them to fix 3 problems and I will have her returned with 6.
The only thing that will actually change for the better is the level of happiness of the guy who will joyride her.

It's much better if I go and fix everything myself which I did, there is just the paint scratch unresolved, but for that will go into a body shop that specializes in real sports cars, so the Mustang is much more "average" there.
 

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Skye

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My dealership has a tendency to cause more damage while fixing nothing at all...
It's unfortunate this is more often true than not.

The detailing shop which did my PPF and tint, they also make minor repairs and mods. I'd trust them with anything. While paying out of pocket, the peace of mind and quality of the job is worth it. Hopefully, you could find a like place in your area. Maybe the local Mustang club has some connects.
 

Nightmonkey

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The only thing that will actually change for the better is the level of happiness of the guy who will joyride her.
Install a dashcam, then you can enjoy on a screen his joy while driving and show his boss how much fun his employee has at work. 🤔

I always check my dashcam for incidents after workshop visits.
My car goes to a regular Ford shop, the mechanics there love Mustangs and handle them well from what I've been able to tell so far.
 

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We have an automatic carwash at my dealer. That looks exactly like part of the spinning brushes that sometimes gets snagged.
I asked them to not wash my showroom floor car. Guess what they did it anyway. Then claimed not when I pointed out the water spots.
 

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WD Pro

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I asked them to not wash my showroom floor car. Guess what they did it anyway. Then claimed not when I pointed out the water spots.
Omg… water spots! End of the world! I won’t be able to sleep again… 🙄

seriously people… gotta calm down
Maybe I understood the comment differently, but I didn't read it that the water spots were the main problem ?

I read it as the water spots were simply an indication that the dealer had washed the car, when they had been specifically requested not to do so ?

Not trying to be argumentative - I'm just offering a alternative interpretation of the comment and @kellyreno can confirm either way :like:

WD :like:
 

vanquishvzla

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Yeah, you gotta assume dealerships are retarded because they are… but nag about minor stuff like that its just pointless…. Mustangs, not bugattis….
 

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Maybe I understood the comment differently, but I didn't read it that the water spots were the main problem ?

I read it as the water spots were simply an indication that the dealer had washed the car, when they had been specifically requested not to do so ?

Not trying to be argumentative - I'm just offering a alternative interpretation of the comment and @kellyreno can confirm either way :like:

WD :like:
I told the salesman it didnt want it run through after the service managers 4x4 truck on Monday morning. No plastic brushes on a $56,000 car. Again it was sitting in the showroom, spotless. Probably did it to be spiteful. Water drops inside the mirrors, bumpers proved it.
 

kellyreno

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Of course. I waited 6 months for this car to come in after my last mustang being declared a lemon. I don’t appreciate having the trim come off on my day-old brand new car
What was wrong with the 1st one? I always thought lemon laws were all hype. Surprised you went back to the same whipping post.
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