Briebee72
Well-Known Member
- Thread starter
- #1
I ask because Ford does not seem to know how their own program works. I signed up and did all I was suppose to do to get my 42k points for buying a new car. First I was told 30 days, then 60 days. They checked everything is done correctly. Still No points. Whatever was told to wait yet another week. I mean what does a electronic system need 60 days for?
OK so after looking around their web page and app. I still have no clue how this works. All they tell you is you can use it for many services and items and anything with ford even buying a new car... awesome. Well all the web page will tell you is you can get 3 services with the new car buying points and that is about all it tells you. How does buying other services or parts or cars work? No info, no sheets, no pdfs. . .nada. Only other thing it tells you is you get 10 points for every dollar spent... woot... on what? expires? Points exchange rate for when I do want to buy something? Can they be used on the web pages? There is absolutely zero info on this program.
So while on the phone with ford I ask the guy how does the program work and what exactly can I use it for and how? I know I get 10 points for every dollar but what to the points equal out too money wize for services and parts and can I buy parts? He has no idea, he asks a supervisor who also has no idea. I ask is there any info anywhere on this program? They tell me no. So all I know about this massive money saving rewards program is I get my first 3 services done for free if I get the new car points... which seems i'm not gonna get. And every dollar I spend I get 10 points...... and that's it that's all the info there is.
So tired of these companies making and spending millions setting up programs that no one knows how to use and they give the customers zero info on. I mean what is the point?
Has anyone used the free reward points to get their first oil change? seeing how the GT uses 10 plus quarts of oil I seriously doubt the entire thing is free? Probably includes upto 5 quarts knowing dang well it uses over 10.. anyone use it? was it totally free?
OK so after looking around their web page and app. I still have no clue how this works. All they tell you is you can use it for many services and items and anything with ford even buying a new car... awesome. Well all the web page will tell you is you can get 3 services with the new car buying points and that is about all it tells you. How does buying other services or parts or cars work? No info, no sheets, no pdfs. . .nada. Only other thing it tells you is you get 10 points for every dollar spent... woot... on what? expires? Points exchange rate for when I do want to buy something? Can they be used on the web pages? There is absolutely zero info on this program.
So while on the phone with ford I ask the guy how does the program work and what exactly can I use it for and how? I know I get 10 points for every dollar but what to the points equal out too money wize for services and parts and can I buy parts? He has no idea, he asks a supervisor who also has no idea. I ask is there any info anywhere on this program? They tell me no. So all I know about this massive money saving rewards program is I get my first 3 services done for free if I get the new car points... which seems i'm not gonna get. And every dollar I spend I get 10 points...... and that's it that's all the info there is.
So tired of these companies making and spending millions setting up programs that no one knows how to use and they give the customers zero info on. I mean what is the point?
Has anyone used the free reward points to get their first oil change? seeing how the GT uses 10 plus quarts of oil I seriously doubt the entire thing is free? Probably includes upto 5 quarts knowing dang well it uses over 10.. anyone use it? was it totally free?
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