Rusherific
Well-Known Member
- Thread starter
- #1
So hello everyone! I wish this wasn't my first post on this forum, but I ordered a 350R a year ago and it finally made it to the dealership a week ago. They finally sent me pictures and I noticed that the front bumper looks a little off compared to the rest of the car. What makes this complicated is that I moved 400 miles away since I originally placed the order, so I can't check it out in person and I have a shipping service already scheduled to pick it up 2 days from now.
I've read up on bumper mismatch issues and understand already that it's 1) a common issue for many manufacturers and 2) a reality of mixing aluminum and plastic body panels from different suppliers so it's never going to be perfect and 3) that paint is more complex than just pure color, it can look right from one angle and not so good from a different angle or lighting condition. I get all that.
That said if it looks as bad in person as it does in these photos to me then I feel like that's unacceptable in a $72,000 car. I attached a couple of closeups from what they sent me, the left side is original, the right I enhanced a little bit just to make clear there is in fact a color difference (white can be hard on screens, I happen to have a really nice PC monitor at home for work which is probably the only reason I noticed it at all). I don't want this to turn into an argument about whether it's bad or not--there's no way for anyone to know from photos, it could be fine in person, or even worse, who knows!
What I want to know is, assuming it is bad, if anyone has dealt with Ford on this issue and whether they'd fix it under warranty. I've found a lot of threads about Tesla Model 3 owners with the same problem getting fixed by Tesla, but I don't know the reality of that with Ford. Can I wait for it to arrive for me to see for myself? Or do I need to refuse delivery if that's the only way to make them responsible for it? Maybe I'm being crazy, I dunno, just want to know my options.
I've read up on bumper mismatch issues and understand already that it's 1) a common issue for many manufacturers and 2) a reality of mixing aluminum and plastic body panels from different suppliers so it's never going to be perfect and 3) that paint is more complex than just pure color, it can look right from one angle and not so good from a different angle or lighting condition. I get all that.
That said if it looks as bad in person as it does in these photos to me then I feel like that's unacceptable in a $72,000 car. I attached a couple of closeups from what they sent me, the left side is original, the right I enhanced a little bit just to make clear there is in fact a color difference (white can be hard on screens, I happen to have a really nice PC monitor at home for work which is probably the only reason I noticed it at all). I don't want this to turn into an argument about whether it's bad or not--there's no way for anyone to know from photos, it could be fine in person, or even worse, who knows!
What I want to know is, assuming it is bad, if anyone has dealt with Ford on this issue and whether they'd fix it under warranty. I've found a lot of threads about Tesla Model 3 owners with the same problem getting fixed by Tesla, but I don't know the reality of that with Ford. Can I wait for it to arrive for me to see for myself? Or do I need to refuse delivery if that's the only way to make them responsible for it? Maybe I'm being crazy, I dunno, just want to know my options.
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