sb1racing
Well-Known Member
- Thread starter
- #1
(Sorry this got long but wanted it to be informative)
So a lot of you are familiar with my build that I contracted MAPerformance to build. Worked with Adam Brunson when he was formerly employed there, now has moved on to start TUNE+ and is doing his own thing. I was amazed at the customer service I received from Adam when he was working there, that I decided to drop my car off at MAPerformance for a complete build. The goal was to run 9's, make over 700hp, still keeping it a daily driver, getting 30mpg and attend the first Ecoboost Shootout of the year down in Florida, March 3-6. So dropped the car off last year @ MAPerformance before snow hit to make sure they had time to do a complete build and have it ready by sometime in February.
Well long story short it got pushed to the very end and we didn't make the Bradenton NMRA race. This was very disappointing as that was the goal of even doing the build. The car was close but one of the newly installed sleeves that MAPerformance put in dropped!! This caused a lot of damage and was basically due to the sleeves being improperly installed. I was told the sleeves simply "settled" but after talking to Billy Glidden who is a long time friend and built all my V8's, he said that's BS and laughed. So anyhow we missed the race and I don't hear from anyone for weeks again! Shoot emails, make calls and even send Facebook messages that were read but never responded to. I began to get fairly irritated and basically said I'm coming to get the car complete or not. So they scramble and get the car together and I go to pick it up.
Unfortunately we have it on the dyno and the car just doesn't have enough fuel with the MAPerformance Dual Injector TB setup. So I leave with the car, partially done but still needing a LOT of work. Adam broke his neck and busted his A$$ to design and install a 100% E85 fuel system good to 1000WHP!! This truly transformed the car, it was so smooth and just had fuel for days!! So we take it back up to MAPerformance to see what it will do. Well unfortunately once we started getting over 600hp it popped the OEM $12 head gasket :(
So now I'm a bit frustrated after spending months trying to get this car done, driving back-and-forth to Minnesota 3-times (1400+ mile trip) and spending over $15k with MAPerformance. All along I've been 110% understanding, having complained or sad anything bad whatsoever. I knew this wasn't going to be a simple build and I've done enough crazy cars in the past to know things don't always go smoothly, especially when you're pushing the bar so high. Which again I understand and isn't an issue, however I expect any reputable company to stand behind everything they build and sell. Once again I leave the car in Minnesota so MAPerformance can replace the head gasket with a new one that Adam is having custom made for the car!!! I would really expect MAPerformance to have done this initially when they built this huge horsepower, big $$$ engine that no expense was spared on!?!?! Instead Adam at TUNE+ steps in and gets a proper head gasket made.... Interesting...
Further more every other reputable shop I've spoken with was just floored they used a stock headgasket and small studs to make upwards of 800hp & 40lbs+ of boost! Everyone said that will NEVER live without a good headgasket and some 1/2" studs, O-Rings were also recommended by most of them. Again pushing the envelope things happen and you learn along the way. Although that's why you partner with a large company that you believe will get the job done for you!!
NOW this is where things get interesting / BAD!!! So I leave the car there Saturday morning and drive over 700 miles home. Now I'm expecting to get the car back within a week or two so I can attend the 2nd Ecoboost Shootout in Ohio, coming up in a few weeks. Well a couple days go by and I don't hear anything. Start calling and sending messages and still no response. Well now it's almost a week and still haven't heard a single thing and I'm getting irritated. So once again Adam steps up and drives up to MAPerformance for me to see what's going on with the car. Well evidently they've now decided NOT to work on it, they refuse to touch it!?!?!?! They're too busy fabricating parts and can't help me at all. Granted I just spent another $1500 there last week while I was in town and left my car there a week ago to do a fairly small job!! So now I've lost a week of time to get the car fixed, left it 700 miles away and will have to pay someone to go bring it back to Michigan (I'm leaving town & have no time to go) so I can get another shop to work on it!!! I mean are you flipping serious?!?! Is that really how you treat customers that have spent over $15k with you?!?!?! Well I'll certainly NEVER buy anything else from MAPerformance again, PERIOD! Not even if it's free or they pay me to take it.
Like I told them they could have at least gave me the courtesy of telling me they couldn't help me before I left my car and drove 700 miles home! At that point I would have been fairly disappointed but have plenty of large race shops in Michigan that could have taken care of it for me. Not completely furious as now I'm going out of town, don't have time to get my car, get it fixed and make the next race. Fortunately Pande's Performance sent a guy last night to Minnesota to get my car and bring it back today. I've known & worked with them for 20+ years and they build some amazing huge horsepower cars! Certainly don't specialize in these small 4-bangers but they've already purchased one to build and have worked on mine. They'll be ripping the engine out, tearing it down and rebuilding it properly with 1/2" Studs, new headgasket, etc...
So we'll continue to push the Eco Bar a LOT further very soon hopefully!! Between Adam @ Tune+ & Pande's Performance I believe we can crush 700hp on E85 and still be a tame daily driver, maybe even squeak into the 9s!!
So just a warning before you spend your hard earned $$$ with MAPerformance I would seriously look into better alternatives!! A company that will stand behind what they sell and take care of their customers!!
So a lot of you are familiar with my build that I contracted MAPerformance to build. Worked with Adam Brunson when he was formerly employed there, now has moved on to start TUNE+ and is doing his own thing. I was amazed at the customer service I received from Adam when he was working there, that I decided to drop my car off at MAPerformance for a complete build. The goal was to run 9's, make over 700hp, still keeping it a daily driver, getting 30mpg and attend the first Ecoboost Shootout of the year down in Florida, March 3-6. So dropped the car off last year @ MAPerformance before snow hit to make sure they had time to do a complete build and have it ready by sometime in February.
Well long story short it got pushed to the very end and we didn't make the Bradenton NMRA race. This was very disappointing as that was the goal of even doing the build. The car was close but one of the newly installed sleeves that MAPerformance put in dropped!! This caused a lot of damage and was basically due to the sleeves being improperly installed. I was told the sleeves simply "settled" but after talking to Billy Glidden who is a long time friend and built all my V8's, he said that's BS and laughed. So anyhow we missed the race and I don't hear from anyone for weeks again! Shoot emails, make calls and even send Facebook messages that were read but never responded to. I began to get fairly irritated and basically said I'm coming to get the car complete or not. So they scramble and get the car together and I go to pick it up.
Unfortunately we have it on the dyno and the car just doesn't have enough fuel with the MAPerformance Dual Injector TB setup. So I leave with the car, partially done but still needing a LOT of work. Adam broke his neck and busted his A$$ to design and install a 100% E85 fuel system good to 1000WHP!! This truly transformed the car, it was so smooth and just had fuel for days!! So we take it back up to MAPerformance to see what it will do. Well unfortunately once we started getting over 600hp it popped the OEM $12 head gasket :(
So now I'm a bit frustrated after spending months trying to get this car done, driving back-and-forth to Minnesota 3-times (1400+ mile trip) and spending over $15k with MAPerformance. All along I've been 110% understanding, having complained or sad anything bad whatsoever. I knew this wasn't going to be a simple build and I've done enough crazy cars in the past to know things don't always go smoothly, especially when you're pushing the bar so high. Which again I understand and isn't an issue, however I expect any reputable company to stand behind everything they build and sell. Once again I leave the car in Minnesota so MAPerformance can replace the head gasket with a new one that Adam is having custom made for the car!!! I would really expect MAPerformance to have done this initially when they built this huge horsepower, big $$$ engine that no expense was spared on!?!?! Instead Adam at TUNE+ steps in and gets a proper head gasket made.... Interesting...
Further more every other reputable shop I've spoken with was just floored they used a stock headgasket and small studs to make upwards of 800hp & 40lbs+ of boost! Everyone said that will NEVER live without a good headgasket and some 1/2" studs, O-Rings were also recommended by most of them. Again pushing the envelope things happen and you learn along the way. Although that's why you partner with a large company that you believe will get the job done for you!!
NOW this is where things get interesting / BAD!!! So I leave the car there Saturday morning and drive over 700 miles home. Now I'm expecting to get the car back within a week or two so I can attend the 2nd Ecoboost Shootout in Ohio, coming up in a few weeks. Well a couple days go by and I don't hear anything. Start calling and sending messages and still no response. Well now it's almost a week and still haven't heard a single thing and I'm getting irritated. So once again Adam steps up and drives up to MAPerformance for me to see what's going on with the car. Well evidently they've now decided NOT to work on it, they refuse to touch it!?!?!?! They're too busy fabricating parts and can't help me at all. Granted I just spent another $1500 there last week while I was in town and left my car there a week ago to do a fairly small job!! So now I've lost a week of time to get the car fixed, left it 700 miles away and will have to pay someone to go bring it back to Michigan (I'm leaving town & have no time to go) so I can get another shop to work on it!!! I mean are you flipping serious?!?! Is that really how you treat customers that have spent over $15k with you?!?!?! Well I'll certainly NEVER buy anything else from MAPerformance again, PERIOD! Not even if it's free or they pay me to take it.
Like I told them they could have at least gave me the courtesy of telling me they couldn't help me before I left my car and drove 700 miles home! At that point I would have been fairly disappointed but have plenty of large race shops in Michigan that could have taken care of it for me. Not completely furious as now I'm going out of town, don't have time to get my car, get it fixed and make the next race. Fortunately Pande's Performance sent a guy last night to Minnesota to get my car and bring it back today. I've known & worked with them for 20+ years and they build some amazing huge horsepower cars! Certainly don't specialize in these small 4-bangers but they've already purchased one to build and have worked on mine. They'll be ripping the engine out, tearing it down and rebuilding it properly with 1/2" Studs, new headgasket, etc...
So we'll continue to push the Eco Bar a LOT further very soon hopefully!! Between Adam @ Tune+ & Pande's Performance I believe we can crush 700hp on E85 and still be a tame daily driver, maybe even squeak into the 9s!!
So just a warning before you spend your hard earned $$$ with MAPerformance I would seriously look into better alternatives!! A company that will stand behind what they sell and take care of their customers!!
Sponsored