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firing the top guy doesn't solve the minions not caring especially if they aren't personally held responsible, nor the ethos in the engineering department, in receiving, in assembly line...
In itself it doesn't, but the top guys are responsible for culture. Fish rots from the head so if culture is bad the top guys are the ones that need to wear it. Accountability at top levels doesn't bite often enough unfortunately, particularly given the utterly obscene differential between their pay and workers' pay.

I would place the blame on the world we are living right now. If you pay attention to the things you are buying these days you might notice that quality is slipping everywhere. From the food we buy to the durable goods for sale in big box stores.
Yup. It's a race for the bottom to see how low costs can be driven before something breaks because what's the worst that can happen? An inquiry/investigation leads to lots of fake contrition and huffing about learning and doing better while those responsible generally just walk away or are dismissed only to pop up elsewhere as though nothing happened. Big companies - over here anyway - often have better legal resources than Governments so litigation is rare due to extreme selectiveness based on the likelihood of success. They've also worked out that the cost of addressing issues is outweighed by the cost of prevention which, aided and abetted by the hurdles placed in one's way by private and public sector alike make it difficult to call them to account. Companies have worked out that it's not about doing what you should, its about doing what you can get away with.

The solution is to stop buying their stuff but many societies have become addicted to the opiate of consumerism.

/rant
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Sabre

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Agree with @fmc_smt, it's not that all vehicles go for a 3 mile road test. Some can be pulled by random off the assembly line and get more than 3 miles.

The point I was trying to make with my initial response was that - with the vehicle being started probably numerous times after assembly, moved X-times, and has 3 miles on it, that radiator was surely was a leaker from the start . . . and it was ignored.

Do they even have final QC any more at the Ford Plants? Maybe instead of Farley racing around a track, he should be more concerned with QC and the Billions in Warranty Claims by actually going to the Assembly Plants to see what's really happening.

Actually, Farley is very concerned about the quality of the recent years of Ford products. He's talked about it quite a bit and is initiating some policies that hopefully will make things much better. I've been told that they have already run at least a couple of dozen....if not more....of the 2024 Mustangs down the assembly line, to look for and find problem areas and resolve them, before the actual assembly line run of the S650 Mustang even begins.
 
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fmc_smt

fmc_smt

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Being a tech , I will believe it when I see it . The crap coming out is worse then the 80's stuff . Farley speaks with a forked tongue. He needs to figure out how to cut expenses, so less warranty spend = cut labor time for repair not quality have to keep up production of crap . This is across the board for the product line . Hell this company can't launch a product with out a recall before it gets to the public . Sorry for the rant , I have to work on this stuff day in and day out . It is getting old and so am I.........I should have been a porn star ........lol. Please don't take this the wrong way , but I have to look at the product from the other side of the fence . Wow got that off that off my chest ........maybe the wife will like me better for not venting on her .
 

Sabre

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Being a tech , I will believe it when I see it . The crap coming out is worse then the 80's stuff . Farley speaks with a forked tongue. He needs to figure out how to cut expenses, so less warranty spend = cut labor time for repair not quality have to keep up production of crap . This is across the board for the product line . Hell this company can't launch a product with out a recall before it gets to the public . Sorry for the rant , I have to work on this stuff day in and day out . It is getting old and so am I.........I should have been a porn star ........lol. Please don't take this the wrong way , but I have to look at the product from the other side of the fence . Wow got that off that off my chest ........maybe the wife will like me better for not venting on her .
No problem....I have broad shoulders for venting! I understand your frustration from your side....you're involved with it daily.
 
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fmc_smt

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No problem....I have broad shoulders for venting! I understand your frustration from your side....you're involved with it daily.
Thank you brother
 

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shogun32

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I've been told that they have already run at least a couple of dozen....if not more....of the 2024 Mustangs down the assembly line, to look for and find problem areas and resolve them
the problem is Ford's definition of "acceptable" frequently overlaps with say Audi's "What the F is this crap?" Furthermore being able to spot and 'kaizen' when you're not doing full-rate production is not remotely the same thing as empowering your line to hit the big red button 2 months from now and force remediation for stuff that was supposedly "worked out", or for that matter new problems that have since surfaced.

Say the front wheel panel with it's pointy end and various contours doesn't lay "flat", do you catch that by checking every piece as you pull it off the dolly and attach it to a paint jig? Or does the schmoe installing the painted/finished item on the car at the very end catch it, maybe bang on the panel a bit, or just ignore the eyesore and let it thru?
 

saleen367

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Not to pile on, but it doesn't help Ford's QC cause by signing a deal with F1 Red Bull @ $30M/yr x 4 years, plus Farley's out playing at Daytona. Sure, he'll entitled to a life outside FMC. From a PR perspective, its a bad look as the company has persistent issues.

How many Focus are sitting on dealer lots for awaiting a TCM thats on indefinite back order? ... I've heard over 150k. I'm quite certain there are other issues as well beyond my scope of knowledge.

Ford has been rebranding itself to EV and anything resembling a truck, yet can't provide the most simplest of corporate functions for their existing customers.

QC is a corporate culture thing that isn't necessarily a blue collar issue. I see it daily as demands come from executive management that require lower level mangers to fix an issue. Yet they won't allocate the time, money or resources (people) to correct the issue. In essence, the fix is likely a cover up (rigged) or a nothing more that manipulating numbers or wording in a data base.

Quarterly profits and keeping shareholders happy are the only goal ... its the ugly world we live in.
 
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fmc_smt

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Not to pile on, but it doesn't help Ford's QC cause by signing a deal with F1 Red Bull @ $30M/yr x 4 years, plus Farley's out playing at Daytona. Sure, he'll entitled to a life outside FMC. From a PR perspective, its a bad look as the company has persistent issues.

How many Focus are sitting on dealer lots for awaiting a TCM thats on indefinite back order? ... I've heard over 150k. I'm quite certain there are other issues as well beyond my scope of knowledge.

Ford has been rebranding itself to EV and anything resembling a truck, yet can't provide the most simplest of corporate functions for their existing customers.

QC is a corporate culture thing that isn't necessarily a blue collar issue. I see it daily as demands come from executive management that require lower level mangers to fix an issue. Yet they won't allocate the time, money or resources (people) to correct the issue. In essence, the fix is likely a cover up (rigged) or a nothing more that manipulating numbers or wording in a data base.

Quarterly profits and keeping shareholders happy are the only goal ... its the ugly world we live in.
Yes the TCM issue is opsurd..........but let's also throw in the LEADFRAMES for the 6r lol ..... I think have more of those then tcms right now .
 

Stock it to me

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Getting ready to purchase (when built - estimated 3/27) , my first Ford Mustang, not only that, but my first Fordā€¦ you guys are making me second guess purchasing a Ford at all. I plan to purchase an extended warranty, maybe that alone will ease my mind.

I understand realistically the problem is not only Ford. Iā€™m new to the site and have been reading a ton of great information about everything. There seems to be a lot of comments from minor annoyances to major issues, Iā€™ve pretty much chalked that up to no one ever says ā€˜Mineā€™s great no problems hereā€™. ā€¦ Iā€™m sure the same would be true on any other forum about any other make/model. But I also read about how much people love their Mustangs.

I really want to be in the Mustang Owners Club, itā€™s been a life long dream, and Iā€™m finally in a position that it can happen.. the next 2 months before delivery will be toughā€¦.. trying to stay positive.
 

shogun32

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plan to purchase an extended warranty,
Make sure you don't buy it at the dealer unless it's Granger and it's $50 over Cost or very close to that. Typical price for that at a dealer is a clean double. Also your extended runs concurrently with factory. So that 7 year is really just 2 more than factory depending on the covered item.
 

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Stock it to me

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Make sure you don't buy it at the dealer unless it's Granger and it's $50 over Cost or very close to that. Typical price for that at a dealer is a clean double. Also your extended runs concurrently with factory. So that 7 year is really just 2 more than factory depending on the covered item.
Thanks! Iā€™ve been reading the warranty topics and looked at Grangers price list already - just waiting for the car!
 

Hack

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I wouldnā€™t count on Ford getting any better, theyā€™ve stuck with a proven junk transmission in these cars since 2011 and still refuse to replace it with anything better. Theyā€™ve shown us over and over that Front office doesnā€™t care about the customer. I still believe the engineers do but theyā€™re hands are tied by corporate. I honestly regret buying my 2020 GT big time, it will definitely be the last new mustang I buy and probably the last Ford product in general.
From what I heard, the 10 speed really isn't that bad.

Luckily, the 22ā€™ MT-82s are outsourced from Mexico, instead of China like previous years. The TR-3160 also comes from Mexico. The MT-82ā€™ for the 22ā€™s is smooth and satisfying to shift. šŸ‘Œ
Every MT82 I've driven in a 2015+ car has been great. I owned a couple different 2011s that didn't shift very well at all, but as far as I can tell the 2015 redesign really improved the Getrag. I haven't driven the 2018+, though.
 

Sabre

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Thanks! Iā€™ve been reading the warranty topics and looked at Grangers price list already - just waiting for the car!

It used to be....and I've not heard that it's changed...that you could buy a full extended warranty at any time, right up until your original factory warranty expires. I usually wait until I see how many problems I have with the vehicle and then decide for a full extended warranty or not, just before the factory warranty expires, based on my experience with it to that point.
 

shogun32

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that you could buy a full extended warranty at any time, right up until your original factory warranty expires.
correct but hte price gets higher and higher the closer you get to the factory expiry.
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